Wells Fargo

Lead Communications Consultant – Customer Communications Writer

Wells Fargo

San Francisco, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a Lead Communications Consultant – Customer Communications Writer to join Wells Fargo’s Communications team to create, develop, and maintain high-quality customer communications. The ideal candidate will have experience in corporate communications, a passion for creating meaningful content, and an ability to think outside the box. The successful candidate for this role will have a Bachelor’s degree in Communications or a related field, a minimum of 5 years’ experience in corporate communications, and a proven track record of creating effective customer communication pieces. Additionally, they will have excellent writing and editing skills and the ability to communicate complex ideas in a clear and concise manner. They should also possess excellent people and project management skills, the ability to work independently, and a strong customer service mindset. We are looking for a creative and collaborative individual who is eager to contribute to the success of our team and help us produce the highest quality customer communication pieces. If you have the qualifications and enthusiasm we seek, we look forward to hearing from you.

Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Or Related Field

  • Excellent Written And Verbal Communication Skills

  • Proficient In Microsoft Office Suite

  • Bachelor's Degree In Communications

  • Journalism

  • English

  • + Years Of Professional Writing Experience

  • Proven Experience Working With Customers

  • Highly Creative And Experienced In Developing Communication Strategies

  • Ability To Develop And Write Clear And Concise Customer Communications

  • Knowledge Of Customer Service And Customer Experience

Required Skills
  • Consulting

  • Strategic Planning

  • Project Management

  • Social Media

  • Networking

  • Writing

  • Editing

  • Leadership

  • Presentation

  • Relationship Building

  • Public Relations

  • Branding

  • storytelling

  • Digital communications

  • Messaging

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Initiative

Compensation

According to JobzMall, the average salary range for a Lead Communications Consultant – Customer Communications Writer in San Francisco, CA, USA is $95,976-$145,465.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 17th, 2023
Apply BeforeSeptember 18th, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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