Wells Fargo

Fraud & Claims Operations Representative

Wells Fargo

600 Wells Fargo Way, Minneapolis, MN 55408, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions. Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area. Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses. Provide subject matter knowledge and interpretation of procedures to less experienced staff. Interact with fraud and claims functional area on a wide range of information as well as with external customers.

Where is this job?
This job is located at 600 Wells Fargo Way, Minneapolis, MN 55408, USA
Job Qualifications
  • Bilingual speaking, reading, and writing proficiency in Spanish/English

  • 1+ year of retail banking experience

  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

  • Experience with Hogan, CLAIMS, CIV, SVP, DIPR, CCM

Required Skills
  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

  • Strong Analytical Skills

  • Detection Operations / Fraud & Claims Management

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Self-Motivated

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Fraud & Claims Operations Representative in 600 Wells Fargo Way, Minneapolis, MN 55408, USA is between $30,921 and $58,072. This range is based on salaries reported by JobzMall users and third-party data sources.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2022
Apply BeforeJuly 20th, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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