
Fraud & Claims Operations Representative
Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions. Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area. Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses. Provide subject matter knowledge and interpretation of procedures to less experienced staff. Interact with fraud and claims functional area on a wide range of information as well as with external customers.
Bilingual speaking, reading, and writing proficiency in Spanish/English
1+ year of retail banking experience
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Experience with Hogan, CLAIMS, CIV, SVP, DIPR, CCM
Record Keeping Skills
Time Management Skills
MS Excel skills
Strong Analytical Skills
Detection Operations / Fraud & Claims Management
Driven and self-motivated
Prioritizing skills
Self-Motivated
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Fraud & Claims Operations Representative in 600 Wells Fargo Way, Minneapolis, MN 55408, USA is between $30,921 and $58,072. This range is based on salaries reported by JobzMall users and third-party data sources.
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Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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