Conversational Architect

At Wells Fargo, we are looking for a Conversational Architect to join our team and take our customer engagement to the next level. The Conversational Architect will be responsible for developing, designing and implementing AI-driven chatbot solutions. The ideal candidate will have a passion for innovation, a customer-centric mentality, and a deep understanding of AI and NLP technology.If you have a strong background in conversational AI, software development, and a customer-centric focus, this is the perfect role for you. We’re looking for someone who can develop new conversations, drive conversations to completion, and ensure seamless customer engagement. You should be able to think strategically, provide technical guidance, and ensure an exceptional customer experience.The ideal candidate should have:• 4+ years of experience in conversational AI, software development, and customer service• Expertise in natural language processing (NLP) and AI technology• Knowledge of customer service best practices• Demonstrated success in developing customer-centric solutions• Excellent written and verbal communication skillsIf this role sounds like a great fit for you, we want to hear from you!

According to JobzMall, the average salary range for a Conversational Architect in New York, NY, USA is $90,000 - $120,000 per year. This range is based on data from hundreds of Conversational Architect job postings on JobzMall.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.