Wells Fargo

Client Associate

Wells Fargo

San Leandro, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Wells Fargo, we strive to create a culture of inclusion and opportunity. We are looking for a Client Associate to be a part of our team and to help us continue to make a difference in our clients’ lives. The successful candidate will be a critical part of our team and an advocate for our clients.To be successful in this role, you will need excellent communication and interpersonal skills, the ability to manage diverse relationships and clients’ needs, and an understanding of the financial services industry. You should also have a strong customer service focus and be comfortable working with a variety of clients. In addition to these qualifications, you should be organized and have the ability to work independently as well as in a team environment.We are looking for an individual who is passionate about providing exceptional client service and is committed to helping Wells Fargo reach its goals. As a Client Associate, you will have an important part to play in our success.

Responsibilites:

  1. Develop and maintain strong relationships with clients and ensure their needs are met in a timely and professional manner.
  2. Provide exceptional customer service and ensure customer satisfaction.
  3. Respond to customer inquiries and requests in a timely and accurate manner.
  4. Maintain up-to-date knowledge of Wells Fargo's services and products.
  5. Monitor customer accounts to ensure accuracy and compliance with regulations.
  6. Assist in the development and implementation of marketing and sales strategies to increase customer engagement and loyalty.
  7. Analyze customer data and provide reports to management on customer trends and activity.
  8. Collaborate with colleagues to ensure customer needs are met in a timely and efficient manner.
  9. Participate in team meetings and training sessions to stay up-to-date on changes within the industry.
  10. Remain current and informed on all relevant laws and regulations.
Where is this job?
This job is located at San Leandro, CA, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Build Relationships

  • Customer Service Experience

  • Problem-Solving Skills

  • Understanding Of Banking Regulations

  • Knowledge Of Financial Products

  • Data Entry Proficiency

  • Basic Computer Proficiency

Required Skills
  • Financial Analysis

  • Project Management

  • Data Analysis

  • Account Management

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Compliance

  • Risk assessment

  • Client Relations

  • Negotiations

  • Regulatory Knowledge

Soft Skills
  • Communication

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Critical thinking

  • Teamwork

  • collaboration

  • Problem-Solving

  • Resilience

Compensation

According to JobzMall, the average salary range for a Client Associate in San Leandro, CA, USA is between $37,000 and $66,000 per year. This range may vary depending on the size of the company, the experience of the individual, and the type of services they are providing.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 28th, 2023
Apply BeforeJune 21st, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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