Wells Fargo

Business Relationship Support Specialist

Wells Fargo
Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated and customer-focused individual looking for a dynamic role in the financial industry? Wells Fargo is seeking a Business Relationship Support Specialist to join our team and provide exceptional support to our business clients. As a key member of our team, you will have the opportunity to build strong relationships with business clients and help them achieve their financial goals. We are seeking candidates with a strong background in customer service, excellent communication skills, and a passion for helping others succeed. If you are ready to take your career to the next level, we want to hear from you!

  1. Provide exceptional customer service to business clients of Wells Fargo.
  2. Build and maintain strong relationships with business clients.
  3. Assist business clients in achieving their financial goals.
  4. Serve as a key member of the team, collaborating with colleagues to ensure top-notch support for clients.
  5. Communicate effectively with clients, understanding their needs and providing appropriate solutions.
  6. Stay up-to-date on products and services offered by Wells Fargo in order to effectively support clients.
  7. Identify and escalate any potential issues or concerns raised by clients.
  8. Proactively seek opportunities to upsell or cross-sell products and services to existing clients.
  9. Maintain accurate and organized records of client interactions and transactions.
  10. Collaborate with internal teams to streamline processes and improve customer experience.
  11. Demonstrate a strong understanding of financial industry regulations and compliance procedures.
  12. Participate in ongoing training and development to continuously improve skills and knowledge.
  13. Represent Wells Fargo in a professional and positive manner at all times.
  14. Strive to meet and exceed performance targets and goals.
  15. Embrace a team-oriented and collaborative approach to work.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications

  • Excellent Communication Skills: A Business Relationship Support Specialist At Wells Fargo Must Possess Strong Written And Verbal Communication Skills To Effectively Communicate With Clients And Internal Teams.

  • Financial Knowledge: Candidates For This Role Should Have A Strong Understanding Of Financial Products And Services, As Well As Experience In The Banking Industry.

  • Client Management Experience: This Position Requires Experience In Managing Client Relationships And Providing Exceptional Customer Service. Candidates Should Be Able To Handle Difficult Situations And Maintain A Positive Relationship With Clients.

  • Problem-Solving Skills: Business Relationship Support Specialists Must Be Able To Analyze Complex Issues And Provide Effective Solutions To Clients. They Should Be Able To Think Critically And Make Sound Decisions To Resolve Problems.

  • Team Player: Collaboration Is Key In This Role, As Business Relationship Support Specialists Work Closely With Various Teams Within Wells Fargo. Candidates Should Possess Strong Teamwork Skills And Be Able To Work Effectively In A Fast-Paced Environment.

Required Skills

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Relationship Management

  • Analytical Thinking

  • Teamwork

  • Problem-Solving

Soft Skills

  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Business Relationship Support Specialist in Charlotte, NC, USA is $45,000-$65,000 per year. However, this can vary depending on factors such as experience, education, and company size.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

Frequently asked questions
More Jobs From Wells Fargo

View All Wells Fargo jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started