Wells Fargo

Associate Personal Banker

Wells Fargo

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about helping others achieve their financial goals? Do you have a strong understanding of banking products and services? If so, we have an exciting opportunity for you to join our team as an Associate Personal Banker at Wells Fargo.As an Associate Personal Banker, you will play a crucial role in providing personalized banking solutions to our customers. You will have the opportunity to build relationships and help individuals and businesses manage their finances effectively. We are looking for individuals who are dedicated, customer-focused, and have a deep understanding of financial products and services.Join our team at Wells Fargo and make a difference in the lives of our customers by helping them achieve their financial dreams.

  1. Develop a deep understanding of Wells Fargo's banking products and services to effectively assist customers with their financial needs.
  2. Provide exceptional customer service by building and maintaining strong relationships with customers.
  3. Act as a trusted advisor to customers by identifying their financial goals and offering personalized solutions to help them achieve those goals.
  4. Educate customers on the benefits and features of Wells Fargo's products and services, and assist them in selecting the best options for their specific needs.
  5. Process various financial transactions, such as deposits, withdrawals, and loan payments accurately and efficiently.
  6. Continuously stay up-to-date on industry trends, regulations, and changes in banking products and services to provide the most current and accurate information to customers.
  7. Collaborate with other team members to achieve team goals, including cross-selling and meeting sales targets.
  8. Maintain confidentiality of customer information and adhere to all security and compliance protocols.
  9. Identify and escalate any potential fraudulent activity or suspicious behavior to appropriate authorities.
  10. Attend regular training and development sessions to enhance knowledge and skills in order to provide the best customer experience.
  11. Act as a positive ambassador for Wells Fargo by embodying the company's values and promoting a positive image both internally and externally.
  12. Take ownership of customer inquiries and concerns, and provide timely and effective resolutions to ensure customer satisfaction.
  13. Assist in opening and closing procedures, including balancing cash drawers and maintaining a clean and organized workspace.
  14. Foster a positive and inclusive work environment by promoting teamwork, diversity, and inclusivity among colleagues.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Strong Customer Service Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Knowledge Of Banking Products And Services, Including Deposit Accounts, Loans, And Investment Options.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Explain Complex Financial Concepts To Clients.

  • Proficiency In Using Banking Software And Technology, Including Online Banking Platforms And Financial Analysis Tools.

  • Experience In Sales And Meeting Performance Goals, With A Track Record Of Driving Revenue Growth.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Management

  • Cash Handling

  • Problem-Solving

  • team

  • Sales Techniques

  • Financial Products

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Personal Banker in Austin, TX, USA is between $35,000 to $45,000 per year. This may vary depending on the specific company, experience level, and additional skills or qualifications.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started