Wells Fargo

Associate Customer Success Representative

Wells Fargo

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We're looking for a passionate and enthusiastic Associate Customer Success Representative to join the team at Wells Fargo. In this role, you'll be responsible for providing an outstanding customer experience, identifying opportunities to increase customer satisfaction, and helping to grow our business. As an Associate Customer Success Representative, you will be an important part of the customer service team, working closely with our customers to ensure their needs are met.To succeed in this role, you must possess the following qualifications: excellent problem-solving skills, strong communication and interpersonal skills, the ability to multitask, and a high level of organizational skills. In addition, you must have the ability to be flexible and adaptable and be comfortable working in a fast-paced environment. Previous experience in a customer service role is a plus.We are looking for someone who is passionate about helping our customers succeed and is committed to delivering world-class customer service. If you have a can-do attitude, a commitment to excellence, and the drive to succeed, we want to hear from you!

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Multitask

  • Strong Customer Service Skills

  • Knowledge Of Wells Fargo Products And Services

  • Problem-Solving Abilities

  • Ability To Work Collaboratively

  • Ability To Work With A Diverse Customer Base

  • Computer Proficiency

Required Skills
  • Data Analysis

  • Communication

  • Multitasking

  • Negotiation

  • Conflict Resolution

  • customer service

  • Listening

  • Collaboration

  • Empathy

  • Organization

  • Understanding

  • Problem-Solving

  • Accuracy

  • Persuasion

  • Financial Literacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Associate Customer Success Representative in Charlotte, NC, USA is $37,000 - $50,000 per year.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 17th, 2023
Apply BeforeJune 21st, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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