Fleet Specialist

Provides operational support through the coordination of the quality, service and administrative functions in the pickup and delivery area. Responsible for the dispatch of transportation equipment in accordance with the dispatch plan to minimize costs and ensure service integrity. Performs process checks to ensure regulatory compliance. Monitors facility reporting metrics related to service, safety, cost and quality on a daily basis. Investigates customer service complaints to include disputed deliveries, missing packages, early and late pickups, etc. Communicates resolved issues with customer directly to ensure customer satisfaction. Ensures errors are corrected in appropriate systems and verifies accuracy of metrics reported.

According to JobzMall, the average salary range for a Fleet Specialist in Cleveland, OH, USA is $45,000-$52,000 per year. This range can vary depending on experience, qualifications, and other factors.

Watco Companies, L.L.C. is a transportation company based in Pittsburg, Kansas, formed in 1983 by Charles R. Webb. Watco is composed of four divisions: transportation, mechanical, terminal and port services, and compliance.