Dispatcher/Router Combo
Are you looking for a challenging and dynamic role in the waste management industry? Do you possess strong organizational skills and the ability to think on your feet? We are seeking a highly motivated individual to join our team as a Dispatcher/Router Combo at Waste Management. In this role, you will be responsible for coordinating and dispatching waste collection routes, ensuring timely and efficient service for our customers. As a key member of our team, you will play a crucial role in managing our daily operations and maintaining high levels of customer satisfaction. If you are a team player with a passion for providing exceptional service, we want to hear from you!
- Coordinate and dispatch waste collection routes to ensure timely and efficient service for customers.
- Monitor and track waste collection trucks to ensure they are following assigned routes and completing tasks within designated timeframes.
- Respond to customer inquiries and concerns regarding waste collection services.
- Communicate with drivers and other team members to address any issues or concerns that may arise during the course of daily operations.
- Maintain accurate and up-to-date records of route schedules, customer information, and any changes or updates to routes.
- Utilize routing software and tools to optimize routes and streamline operations.
- Collaborate with other departments and team members to ensure smooth and efficient operations.
- Monitor and report on key performance indicators, such as route completion rate and customer satisfaction.
- Provide support and assistance to drivers and other team members as needed.
- Stay informed about industry regulations and ensure compliance with all applicable laws and regulations.
- Continuously identify and implement process improvements to increase efficiency and effectiveness.
- Maintain a positive and professional attitude when interacting with customers and colleagues.
- Adhere to company policies and procedures, including safety protocols.
- Participate in training and development opportunities to enhance job knowledge and skills.
- Perform other related duties as assigned.
Knowledge Of Waste Management Procedures And Protocols: A Dispatcher/Router Combo Should Have A Thorough Understanding Of Waste Management's Operations, Including Waste Collection, Transportation, And Disposal. This Knowledge Is Essential For Effective Routing And Dispatching.
Strong Organizational And Multitasking Skills: Dispatching And Routing Requires Excellent Organizational Skills And The Ability To Handle Multiple Tasks Simultaneously. A Dispatcher/Router Combo Should Be Able To Prioritize Tasks, Manage Time Efficiently, And Adapt To Changing Situations.
Excellent Communication Skills: As A Dispatcher/Router Combo, You Will Be Responsible For Communicating With Drivers, Customers, And Other Team Members. Strong Communication Skills, Both Written And Verbal, Are Necessary To Convey Information Accurately And Effectively.
Proficiency In Gps And Routing Software: Waste Management Uses Advanced Gps And Routing Software To Optimize Collection Routes And Track Vehicles. A Dispatcher/Router Combo Should Have Experience Using These Tools And Be Able To Troubleshoot Any Issues That May Arise.
Ability To Work In A Fast-Paced And High-Pressure Environment: Dispatching And Routing Can Be Fast-Paced And High-Pressure, Especially During Peak Collection Times. A Successful Dispatcher/Router Combo Should Be Able To Remain Calm Under Pressure, Make Quick Decisions, And Effectively Manage Stressful Situations.
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
Organization
Route planning
Problem-Solving
Decision-Making
Adapt
Geographical Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Dispatcher/Router Combo is $35,000 to $45,000 per year. However, this can vary depending on factors such as location, experience, and the specific industry the individual is working in. Some Dispatcher/Router Combos may earn upwards of $60,000 per year with more experience and in high-demand industries.
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Waste Management, Inc. is an American waste management, comprehensive waste, and environmental services company in North America.
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