Workplace Exec Support Lead

Responsible for providing technical assistance to Warner Media Senior Executives for a wide range of simple to complex hardware and software related issues. Setup, maintain, troubleshoot & repair Microsoft Windows and Apple Mac OS computers onsite, remotely and executives residential. Research and test new products to demonstrate and deploy to Executives Provide desk-side resolution to include troubleshooting, research, diagnosis, documentation, and resolution of technical issues surrounding Windows 10, MS Office, 0365, Intune, Okta, deployment tools, network connectivity, messaging, PC’s, Mac, telephones, printers, scanners and other peripherals Guide end users through diagnostic procedures and/or attempt to replicate customer issues within similar environment to determine source of error Log all tickets into ServiceNow tracking system to maintain history of conversations, relate problem documentation and remedial actions taken and escalate to the appropriate group.

According to JobzMall, the average salary range for a Workplace Exec Support Lead in 30 Hudson Yards, New York, NY 10001, USA is between $88,000 and $102,000 per year. This range may vary depending on the specific job description, the experience of the individual, and the company offering the position.

Warner Media, LLC is an American multinational mass media and entertainment conglomerate owned by AT&T and headquartered in New York City. It was originally formed in 1990 as Time Warner, from the merger of Time Inc. and Warner Communications.