Senior Technical Account Manager (TAM)

Welcome to WarnerMedia, where we are committed to delivering the best media and entertainment experiences to our global audience. We are currently seeking a highly skilled and motivated Senior Technical Account Manager (TAM) to join our team. In this role, you will be responsible for managing and maintaining relationships with our key clients, providing technical support and guidance, and ensuring the successful implementation and operation of our products and services. We are looking for a talented individual with a strong technical background, exceptional communication and problem-solving skills, and a passion for delivering excellent customer service. If you are a proactive and results-driven professional with a strong understanding of the media industry, we want to hear from you!

1. Manage and maintain relationships with key clients, acting as the primary point of contact for all technical needs and inquiries.
2. Provide technical support and guidance to clients, ensuring their smooth and successful use of WarnerMedia's products and services.
3. Collaborate with cross-functional teams to ensure the timely and effective implementation and operation of our products and services.
4. Stay up-to-date with industry trends and developments to provide expert advice and recommendations to clients.
5. Proactively identify and address any technical issues or challenges that may arise, utilizing problem-solving skills to find effective solutions.
6. Develop and maintain detailed account plans for each client, outlining their specific needs, goals, and strategies.
7. Conduct regular check-ins and reviews with clients to ensure their satisfaction and address any concerns or feedback.
8. Serve as a trusted advisor to clients, offering insights and recommendations to help them achieve their business objectives.
9. Collaborate with internal teams to gather and analyze data on client usage and performance, providing valuable insights and recommendations for improvement.
10. Act as a brand ambassador for WarnerMedia, representing the company's values and commitment to delivering exceptional media and entertainment experiences to our global audience.

According to JobzMall, the average salary range for a Senior Technical Account Manager (TAM) in Bengaluru, Karnataka, India is between ₹1,500,000 to ₹2,500,000 per year. This can vary depending on factors such as the company, experience, and skills of the individual. Some companies may offer higher salaries for this position, and some may offer lower salaries. It is important to research the specific company and their salary ranges for this role.

Warner Media, LLC is an American multinational mass media and entertainment conglomerate owned by AT&T and headquartered in New York City. It was originally formed in 1990 as Time Warner, from the merger of Time Inc. and Warner Communications.