Warby Parker

Retail Operations Manager

Warby Parker

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Hey there, retail rockstar! Are you ready to take your management skills to the next level? Look no further than Warby Parker, where we're on the hunt for a dynamic and experienced Retail Operations Manager to join our team. As a company that prides itself on disrupting the eyewear industry and making a positive impact on the world, we're seeking someone who shares our passion and has a proven track record in retail operations. If you're a natural leader, detail-oriented, and thrive in a fast-paced environment, we want to hear from you! Keep reading for more details on this exciting opportunity.

  1. Oversee and manage all retail operations, including store operations, inventory management, and visual merchandising.
  2. Develop and implement strategies to improve store efficiency, productivity, and profitability.
  3. Train, mentor, and lead a team of retail associates to ensure exceptional customer service and sales performance.
  4. Monitor and analyze sales data to identify trends and opportunities for growth.
  5. Collaborate with cross-functional teams to develop and execute marketing and promotional initiatives.
  6. Ensure compliance with company policies and procedures, as well as all legal and safety regulations.
  7. Conduct regular store audits to maintain visual standards and inventory accuracy.
  8. Manage store budgets and expenses, and make recommendations for cost-saving measures.
  9. Stay up-to-date with industry trends and competitor activity to inform business decisions.
  10. Drive a positive and inclusive work culture that aligns with the company's values and mission.
  11. Communicate effectively with upper management to provide updates on store performance and make recommendations for improvement.
  12. Serve as a brand ambassador and actively promote the company's mission and values to customers and employees.
  13. Handle customer escalations and resolve any issues in a timely and professional manner.
  14. Continuously seek ways to improve processes and procedures to enhance the overall retail experience.
  15. Conduct performance evaluations and provide ongoing coaching and feedback to team members.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Retail Management, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Retail Operations Management.

  • Strong Leadership Skills, With A Proven Track Record Of Managing And Developing Teams.

  • Excellent Analytical And Problem-Solving Abilities, With The Ability To Make Data-Driven Decisions.

  • Extensive Knowledge Of Inventory Management, Visual Merchandising, And Store Operations Best Practices.

Required Skills
  • Process Improvement

  • Inventory Management

  • Time Management

  • Product knowledge

  • Problem Solving

  • Budget management

  • customer service

  • Sales Analysis

  • Visual merchandising

  • Team Leadership

  • staff training

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Operations Manager in Phoenix, AZ, USA is between $55,000 and $80,000 per year. This may vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.

However, this salary range is only an estimate and may not reflect the actual salary for a specific job opening. It is important to research and negotiate salary with the employer during the job application process.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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