
Optician
Welcome to Warby Parker! We are a fast-growing eyewear company dedicated to providing high-quality, affordable and stylish glasses to our customers. As an Optician, you will play a vital role in ensuring our customers have a seamless and enjoyable experience while finding the perfect pair of glasses. We are seeking a highly motivated and personable individual who is passionate about eye care and has exceptional customer service skills. If you are detail-oriented, organized, and have a strong eye for fashion, we would love to have you join our team!
- Greet and welcome customers to our store with a friendly and positive attitude.
- Assist customers in finding the perfect pair of glasses that meet their individual needs and preferences.
- Conduct thorough eye exams and measurements to ensure accurate prescription and fit for customers.
- Educate customers on our products, services, and promotions to help them make informed decisions.
- Recommend and upsell additional products and services, such as coatings and lens options, to enhance the customer's experience.
- Maintain a clean and organized sales floor, ensuring all displays and products are properly stocked and presented.
- Process and complete sales transactions accurately and efficiently using our point-of-sale system.
- Handle customer inquiries, concerns, and complaints in a timely and professional manner.
- Collaborate with team members to achieve individual and store sales goals.
- Stay up-to-date on industry trends, new products, and best practices to provide the highest level of customer service.
- Adhere to company policies and procedures, including maintaining confidentiality of customer information.
- Attend training and development sessions to continuously improve knowledge and skills.
- Support and maintain a positive and inclusive work environment.
- Assist with inventory management and stock replenishment as needed.
- Perform other job-related duties as assigned by management.
At Least 2 Years Of Experience In A Similar Role: Warby Parker Is Looking For Candidates Who Have Previous Experience Working As An Optician, Preferably In A Retail Or Optical Setting. This Will Ensure That The Candidate Is Familiar With The Day-To-Day Operations Of The Job And Can Hit The Ground Running.
Strong Knowledge Of Optical Products And Services: As An Optician At Warby Parker, The Candidate Will Be Responsible For Assisting Customers With Frame Selection, Lens Options, And Overall Eye Care. Therefore, Having A Strong Understanding Of Optical Products And Services Is Crucial.
Excellent Customer Service Skills: Warby Parker Prides Itself On Providing Exceptional Customer Service. The Ideal Candidate Should Have Excellent Communication And Interpersonal Skills, And Be Able To Provide A Positive And Welcoming Experience For Customers.
Detail-Oriented And Organized: As An Optician, The Candidate Will Be Responsible For Maintaining Accurate And Detailed Records Of Customer Orders, Prescriptions, And Payments. Therefore, It Is Important For The Candidate To Have Strong Organizational Skills And Attention To Detail.
Licensed Optician: Warby Parker Requires All Of Their Opticians To Be Licensed In The State In Which They Will Be Working. This Ensures That They Have The Necessary Knowledge And Skills To Provide Quality Eye Care Services To Customers.
Inventory Management
customer service
Problem-Solving
Optical measurements
Technical Knowledge
Sales Techniques
Prescription Verification
Eyewear Fitting
Lens Selection
Frame Styling
Visual Acuity Testing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Resilience
According to JobzMall, the average salary range for a Optician in Houston, TX, USA is $35,000 - $65,000. However, this can vary depending on factors such as experience, education, and specific job duties. Some opticians may earn higher salaries if they have specialized skills or work in high-end optical stores. Additionally, location can also affect salary, as opticians in larger cities or in more affluent areas may earn higher salaries.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started