Optical Keyholder

Welcome to Warby Parker! We're on the lookout for a detail-oriented and organized individual to join our team as an Optical Keyholder. As an Optical Keyholder, you will play a crucial role in managing the day-to-day operations of our optical department and ensuring the highest level of customer service. We are seeking someone who is passionate about eyewear, has exceptional communication skills, and is able to lead and motivate a team. If you have a strong background in customer service and a knack for problem-solving, we would love to hear from you! Join us in our mission to provide affordable, stylish, and high-quality eyewear to our customers.

1. Oversee and manage the day-to-day operations of the optical department, including opening and closing procedures, inventory management, and staff scheduling.
2. Provide exceptional customer service by greeting and assisting customers, addressing any concerns or issues, and ensuring a positive shopping experience.
3. Ensure that all team members are trained and knowledgeable about the products and services offered by Warby Parker.
4. Serve as a role model for the team by demonstrating excellent communication skills, problem-solving abilities, and a strong work ethic.
5. Motivate and inspire team members to achieve sales goals and provide exceptional customer service.
6. Maintain a clean and organized store environment, including the optical department and all product displays.
7. Handle and resolve customer complaints or concerns in a timely and professional manner.
8. Collaborate with other departments, such as sales and marketing, to develop and implement strategies for increasing sales and improving customer satisfaction.
9. Keep up-to-date on industry trends and product knowledge to effectively assist customers and make recommendations.
10. Ensure compliance with company policies and procedures, as well as state and federal regulations, regarding eyewear sales and prescriptions.
11. Assist with training and onboarding new team members.
12. Take on additional responsibilities and tasks as assigned by management.

According to JobzMall, the average salary range for a Optical Keyholder in Los Angeles, CA, USA is $30,000 to $40,000 per year. This can vary based on factors such as experience, education, and specific job responsibilities.

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.