Optical Keyholder

At Warby Parker, we believe that glasses should be fashionable, affordable, and accessible to everyone. We are looking for a passionate and detail-oriented individual to join our team as an Optical Keyholder. As an Optical Keyholder, you will play a vital role in providing exceptional customer service, managing inventory, and ensuring the smooth operation of our store. If you have a strong understanding of the optical industry, excellent communication skills, and a knack for problem-solving, we would love to have you on our team. Join us in our mission to make the world a better place, one pair of glasses at a time.

1. Provide exceptional customer service to all Warby Parker customers, ensuring a positive shopping experience and building strong customer relationships.
2. Serve as a knowledgeable resource on all Warby Parker products and services, including frame and lens options, pricing, and promotions.
3. Manage inventory by monitoring stock levels, ordering new products, and conducting regular inventory counts.
4. Ensure the smooth operation of the store by opening and closing procedures, cash handling, and maintaining a clean and organized sales floor.
5. Train and supervise junior staff members, providing guidance and support to ensure they are meeting Warby Parker’s high standards of customer service.
6. Utilize strong problem-solving skills to resolve customer inquiries, complaints, and issues in a timely and professional manner.
7. Stay up-to-date with industry trends and advancements in the optical industry, and share this knowledge with team members and customers.
8. Collaborate with the management team to develop and implement strategies to increase sales and meet store targets.
9. Act as a brand ambassador for Warby Parker, promoting our mission and values and creating a positive and inclusive work environment.
10. Adhere to all company policies and procedures, including but not limited to safety protocols and visual merchandising guidelines.

According to JobzMall, the average salary range for a Optical Keyholder in Phoenix, AZ, USA is $30,000-$40,000 per year. This can vary depending on factors such as experience, location, and the specific company you are working for.

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.