Warby Parker

Optical Keyholder

Warby Parker

Seattle, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a fashion-forward individual with a passion for eyewear? Do you have a knack for managing teams and driving sales? Look no further! Warby Parker is seeking a dynamic and self-motivated Optical Keyholder to join our growing team. As an Optical Keyholder, you will play a crucial role in ensuring a seamless and exceptional customer experience in our retail stores. Our ideal candidate is someone who is organized, customer-oriented, and able to lead a team towards achieving sales goals. If you have a keen eye for style and a knack for leadership, we'd love to hear from you!

  1. Lead and manage a team of retail associates to ensure excellent customer service and sales performance.
  2. Train and onboard new team members on product knowledge, sales techniques, and store policies.
  3. Monitor and analyze sales data to identify opportunities for improvement and implement strategies to drive sales.
  4. Maintain a high level of organization and attention to detail in managing inventory, stock levels, and store merchandising.
  5. Create and maintain a positive and welcoming store environment for customers and team members.
  6. Foster a customer-centric culture by personally providing exceptional service and ensuring all team members do the same.
  7. Ensure compliance with company policies and procedures, including but not limited to inventory management, cash handling, and loss prevention.
  8. Handle customer escalations and resolve any issues or complaints in a timely and professional manner.
  9. Collaborate with other store leaders and the corporate team to share best practices and implement company initiatives.
  10. Stay up-to-date on industry trends, product knowledge, and competitor activities to remain knowledgeable and competitive.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Previous Experience In Retail Or Customer Service, Preferably In The Optical Industry.

  • Knowledge Of Eyewear Products, Lens Types, And Prescriptions.

  • Excellent Communication And Interpersonal Skills For Interacting With Customers And Team Members.

  • Ability To Multitask And Handle Various Responsibilities, Including Opening And Closing The Store, Managing Inventory, And Providing Exceptional Customer Service.

  • Strong Organizational Skills And Attention To Detail To Ensure Accuracy In Processing Orders And Managing Store Operations.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Visual merchandising

  • Team Leadership

  • Problem-Solving

  • retail operations

  • Sales Techniques

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Optical Keyholder in Seattle, WA, USA is $30,000 - $45,000 per year. This can vary depending on the specific company, location, and experience level. Additional factors such as bonuses, benefits, and commission may also impact overall earnings. It is important to research and compare salaries for specific job titles and locations to get a more accurate understanding of the potential earnings for a Optical Keyholder in Seattle, WA, USA.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeMay 22nd, 2025
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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