Optical Assistant Manager
Are you ready to dive into the world of eyewear and make a meaningful impact on the lives of our customers? Look no further, because Warby Parker is seeking a highly motivated and experienced Optical Assistant Manager to join our team. As an innovative and socially conscious brand, we strive to provide a seamless and enjoyable shopping experience for our customers. If you have a passion for fashion, exceptional customer service skills, and a strong background in optical sales, we want to hear from you! Join our growing team and be a part of our mission to make vision care accessible and affordable for all.
- Manage and oversee daily operations of the optical department, including but not limited to sales, customer service, and inventory management.
- Provide exceptional customer service to ensure a positive and seamless shopping experience for all customers.
- Assist customers with selecting and fitting eyewear, including frame and lens recommendations, as well as adjustments and repairs.
- Stay up-to-date on industry trends and product knowledge to effectively sell and educate customers on our brand and products.
- Train and supervise optical team members, providing guidance and support to ensure a high level of performance and customer satisfaction.
- Monitor and analyze sales metrics to identify areas for improvement and implement strategies to increase sales and profitability.
- Collaborate with other departments, such as marketing and buying, to develop and implement promotions and campaigns to drive sales.
- Maintain inventory levels and assist with ordering and receiving new merchandise.
- Handle customer inquiries, complaints, and returns in a timely and professional manner.
- Ensure compliance with all company policies and procedures, as well as state and federal regulations related to eyewear sales.
- Maintain a clean and organized store environment, including merchandising and display setups.
- Act as a brand ambassador and promote Warby Parker's mission and values to both customers and team members.
- Continuously seek opportunities for professional development and growth within the company.
Experience In The Optical Industry: The Ideal Candidate Should Have Prior Experience Working In The Optical Industry, Either As An Optician Or As An Assistant Manager. This Will Ensure They Have A Strong Understanding Of The Products And Services Offered At Warby Parker.
Strong Leadership Skills: As An Assistant Manager, This Individual Will Be Responsible For Leading And Managing A Team Of Opticians And Sales Associates. Therefore, They Should Possess Excellent Leadership Skills And Be Able To Motivate And Guide Their Team Towards Achieving Sales Targets And Providing Excellent Customer Service.
Excellent Customer Service Skills: Warby Parker Prides Itself On Providing Exceptional Customer Service. Therefore, The Ideal Candidate Should Have Excellent Communication Skills And A Friendly And Approachable Demeanor. They Should Also Have The Ability To Handle Difficult Customers And Resolve Any Issues That May Arise.
Knowledge Of Eyewear Trends And Styles: As An Optical Assistant Manager, It Is Important To Have A Good Understanding Of Current Eyewear Trends And Styles. This Will Enable The Candidate To Assist Customers In Choosing The Right Frames And Lenses Based On Their Individual Needs And Preferences.
Organizational And Multitasking Abilities: The Role Of An Assistant Manager At Warby Parker Is Fast-Paced And Involves Juggling Multiple Tasks At Once. The Ideal Candidate Should Have Excellent Organizational And Multitasking Skills To Ensure The Smooth Running Of Day-To-Day Operations And The Ability To Prioritize Tasks Effectively.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Visual merchandising
Team Leadership
Sales management
Training and Development
Problem-Solving
retail operations
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Optical Assistant Manager in Los Angeles, CA, USA is between $38,000 and $50,000 per year.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started