Optical Assistant Manager

Are you an experienced optical professional with a passion for exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? Look no further, Warby Parker is seeking an Optical Assistant Manager to join our team of visionary eyewear experts. As the Optical Assistant Manager, you will play a crucial role in providing our customers with an unparalleled shopping experience while supporting the overall success of our store. We are looking for a motivated and enthusiastic individual with strong leadership skills and a keen eye for detail. If you have a love for fashion and a desire to help others see the world more clearly, we want to hear from you!

1. Provide exceptional customer service: Greet and assist customers in a friendly and professional manner, answer any questions they may have, and ensure their overall satisfaction with their shopping experience.
2. Support store operations: Assist the Store Manager in day-to-day operations, including opening and closing procedures, inventory management, and visual merchandising.
3. Train and supervise staff: Train and mentor new team members, oversee their work, and provide ongoing support and guidance to ensure excellent customer service and adherence to company policies and procedures.
4. Ensure product knowledge: Stay up-to-date on the latest eyewear trends and products, and share this knowledge with customers and staff to help them make informed purchasing decisions.
5. Handle customer inquiries and complaints: Address any customer concerns promptly and effectively, and escalate unresolved issues to the Store Manager as needed.
6. Maintain store appearance: Ensure the store is clean, organized, and visually appealing at all times, in line with Warby Parker's brand standards.
7. Manage sales and meet targets: Work with the Store Manager to set sales goals and motivate the team to achieve them.
8. Foster a positive work environment: Promote a positive and collaborative work culture, and lead by example with a positive attitude and strong work ethic.
9. Collaborate with other departments: Work closely with the retail, customer experience, and online teams to provide a seamless and consistent brand experience for customers.
10. Adhere to company policies and procedures: Follow all company policies and procedures, including safety and security protocols, to ensure a safe and efficient work environment.

According to JobzMall, the average salary range for a Optical Assistant Manager in Charlotte, NC, USA is $36,000 to $50,000 per year. This may vary depending on factors such as experience, location, and the specific company or organization.

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.