Warby Parker

Optical Assistant Manager

Warby Parker

Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Hello there! Are you passionate about all things eyewear? Do you have experience in the optical industry? If so, then we have an exciting opportunity for you! Warby Parker is seeking a driven and customer-focused Optical Assistant Manager to join our team. As an Assistant Manager, you will play a key role in helping our customers find the perfect frames and lenses to suit their needs. We are looking for someone who is personable, organized, and knowledgeable about the latest eyewear trends. If you have exceptional leadership skills and a keen eye for detail, we'd love to hear from you. Read on to learn more about the qualifications and responsibilities for this position.

  1. Assist in managing day-to-day operations of the optical store, including opening and closing procedures, inventory management, and staff scheduling.
  2. Train and supervise team members to ensure exceptional customer service and product knowledge.
  3. Assist customers in selecting the perfect frames and lenses to meet their individual needs and preferences.
  4. Stay up-to-date on the latest eyewear trends, styles, and technology to provide expert advice and recommendations to customers.
  5. Handle customer inquiries, complaints, and returns in a timely and professional manner.
  6. Ensure the store is clean, organized, and visually appealing at all times.
  7. Monitor and maintain inventory levels, ordering new products as needed.
  8. Collaborate with the management team to develop and implement sales strategies and promotions.
  9. Ensure compliance with company policies and procedures, as well as industry regulations.
  10. Participate in team meetings and training sessions to improve product knowledge and customer service skills.
  11. Provide support to the store manager in achieving sales targets and goals.
  12. Serve as a role model for exceptional customer service and team leadership.
  13. Conduct performance evaluations and provide feedback to team members.
  14. Maintain records of sales, inventory, and other store operations.
  15. Assist with administrative tasks such as scheduling, payroll, and budget management.
  16. Ensure a safe and secure working environment for all team members and customers.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Minimum Of 2 Years Of Experience In A Retail Or Optical Management Role.

  • Knowledge Of Optical Industry And Products, Including Lenses, Frames, And Contact Lenses.

  • Strong Customer Service And Communication Skills.

  • Ability To Lead And Manage A Team, Including Scheduling, Training, And Performance Evaluations.

  • Proficient In Computer Skills And Ability To Use Point-Of-Sale Systems.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Team Leadership

  • Sales management

  • Training and Development

  • Problem-Solving

  • Product merchandising

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Optical Assistant Manager in Denver, CO, USA is $30,000 - $50,000 per year. This can vary depending on the specific company, location, and experience level of the individual. Some factors that can affect salary include education, certifications, and additional skills and responsibilities. It is important to note that salaries may also vary depending on the type of optical store (e.g. private practice vs. retail chain). Additionally, some employers may offer benefits such as healthcare and retirement plans which can also impact overall compensation.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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