Optical Assistant Manager

Welcome to the exciting world of Warby Parker, where we are reimagining the eyewear industry by offering stylish, affordable and high-quality glasses to our customers. As an Optical Assistant Manager, you will play a crucial role in our mission by assisting our customers in finding the perfect pair of glasses and providing exceptional customer service. We are looking for an enthusiastic and experienced individual with a passion for fashion and a strong understanding of optometry. If you are a team player, have excellent communication skills, and are dedicated to delivering an outstanding customer experience, then we want you on our team!

1. Greet and welcome customers to the store with a friendly and positive attitude.
2. Assist customers in finding the perfect pair of glasses by understanding their needs and preferences.
3. Provide exceptional customer service by addressing any concerns or questions customers may have.
4. Utilize knowledge of optometry to assist customers in selecting appropriate frames and lenses.
5. Educate customers on Warby Parker's mission and values, as well as our products and services.
6. Oversee and manage the daily operations of the optical department, including scheduling and training of staff.
7. Maintain a clean and organized store environment, including merchandise displays and inventory management.
8. Process sales transactions and handle cash and credit card payments accurately.
9. Collaborate with the management team to develop and implement strategies to increase sales and improve customer satisfaction.
10. Stay updated on industry trends and new products to provide the best recommendations to customers.
11. Handle customer complaints and ensure timely resolution.
12. Conduct regular inventory checks and assist with ordering and receiving of new merchandise.
13. Adhere to all company policies and procedures, including those related to safety and security.
14. Act as a role model for the team by exhibiting professionalism, teamwork, and a positive attitude.
15. Continuously strive to meet and exceed sales goals and customer service targets.

According to JobzMall, the average salary range for a Optical Assistant Manager in Seattle, WA, USA is between $45,000 and $60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific employer. Some assistant managers may also receive bonuses or commission based on performance. It is important to note that salaries can also vary significantly depending on the industry, with optical assistant managers in healthcare or retail typically earning more than those in other industries.

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.