Optical Assistant Manager

Are you passionate about eyewear and customer service? Do you have a keen eye for fashion and a love for helping people find their perfect pair of glasses? Then we have the perfect opportunity for you! Warby Parker is seeking a dynamic and motivated individual to join our team as an Optical Assistant Manager. As our Assistant Manager, you will play a crucial role in helping our customers find the perfect frames and lenses to fit their unique style and needs. If you have a strong background in optometry, excellent leadership skills, and a passion for creating exceptional customer experiences, we want to hear from you!

1. Provide exceptional customer service: Greet and assist customers in a friendly and professional manner, address any concerns or issues, and ensure a positive shopping experience.
2. Assist customers in selecting the perfect eyewear: Utilize knowledge of current fashion trends and eyewear styles to help customers find frames and lenses that fit their unique style and needs.
3. Supervise and train staff: Oversee the daily operations of the store and provide guidance and support to team members. Train new employees on company policies, procedures, and customer service standards.
4. Manage inventory and merchandising: Monitor inventory levels and ensure products are displayed effectively to maximize sales. Assist in regular inventory counts and restocking as needed.
5. Perform administrative tasks: Assist in scheduling staff shifts, tracking sales and expenses, and other administrative duties as assigned.
6. Maintain a clean and organized store: Ensure the store is clean, tidy, and visually appealing at all times. Monitor and report any maintenance or safety issues.
7. Handle customer inquiries and complaints: Address any customer concerns or complaints in a timely and professional manner, escalating to the Store Manager as needed.
8. Collaborate with the Store Manager: Work closely with the Store Manager to achieve sales targets, implement marketing strategies, and maintain a positive and productive work environment.
9. Stay up-to-date on industry trends and products: Attend trainings and workshops to stay current on the latest eyewear trends and products, and share this knowledge with the team.
10. Uphold company values: Represent the company in a positive manner, adhere to company policies and procedures, and promote a culture of inclusivity and diversity.

According to JobzMall, the average salary range for a Optical Assistant Manager in Irvine, CA, USA is $40,000 - $55,000 per year. This may vary depending on the specific company, location, and level of experience. Some companies may offer higher salaries for candidates with more experience and/or additional skills such as sales or management experience.

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.