Warby Parker

Customer Experience Advisor

Warby Parker

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Warby Parker, we are passionate about providing our customers with an unforgettable shopping experience. We are looking for a Customer Experience Advisor to join our team and be the face of the company. The ideal candidate is an excellent communicator, highly organized, and has a passion for delighting customers.The Customer Experience Advisor is a key member of our team and will be responsible for delivering exceptional customer service and building relationships with customers. The successful candidate will be a team player, have a positive attitude, and be able to work independently.Required Qualifications: • Excellent communication and interpersonal skills• Proven ability to build customer relationships• A passion for delivering an outstanding customer experience• Ability to multi-task in a fast-paced environment• Proficiency with computers and office equipment• A friendly, outgoing, and professional attitude

Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Multi-Task

  • Ability To Work With A Team

  • Excellent Customer Service Experience

  • Knowledge Of Customer Service Software

  • Experience In A Retail Or Service Environment

  • Knowledge Of Warby Parker Products And Values

  • Ability To Use Crm Software

Required Skills
  • Communication

  • Sales

  • Multitasking

  • customer service

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Upselling

  • Technology

  • Negotiating

  • Attention-To-Detail

  • Time-Management

  • Product-Knowledge

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Experience Advisor in Portland, OR, USA is $28,000 - $44,000 per year. This range is based on the salary data collected from various job postings in Portland, OR, USA. The salary range may vary depending on the qualifications, experience, and other factors of the job.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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