Warby Parker

Customer Experience Advisor

Warby Parker

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Our company, Warby Parker, is looking for an outstanding and passionate Customer Experience Advisor to join our team! We’re looking for a customer service professional with a knack for problem solving, who loves helping people and has an eye for detail. As a Customer Experience Advisor, you’ll be the first point of contact for our customers, providing exceptional customer service, answering inquiries, and helping to resolve any issues.To excel in this role, you must have excellent communication skills and a positive attitude. You should be a team player who is comfortable taking on new tasks and working independently. You should also have a passion for customer service and a commitment to meeting and exceeding our customers’ expectations. A degree in a related field and prior experience in customer service is preferred.

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Knowledge Of Warby Parker Products And Services

  • Ability To Work Independently And As Part Of A Team

  • Experience In Retail/Sales Environment

  • Working Knowledge Of Current Fashion Trends

  • Ability To Provide Advice On Product Selection And Customization Options

  • Excellent Problem-Solving Skills

Required Skills
  • Communication

  • Listening

  • Collaboration

  • Empathy

  • Organization

  • Understanding

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Interpersonal

  • Attention-To-Detail

  • Time-Management

  • Diplomacy

  • Product-Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Experience Advisor in Chicago, IL, USA is $30,000 to $39,000 per year. This range varies depending on the company, experience, qualifications, and other factors.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeJune 21st, 2025
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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