Warby Parker

Customer Experience Advisor

Warby Parker
Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for an outgoing and passionate Customer Experience Advisor to join our team at Warby Parker! As a Customer Experience Advisor, you will be the face of Warby Parker, engaging with customers in-store and via phone, chat, and email to provide the highest level of service and help them find the perfect pair of glasses. To succeed in this role, you must have excellent interpersonal skills, a passion for helping others, and an eye for fashion. If you have a knack for problem-solving and a commitment to providing exceptional customer service, we want to hear from you!

Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications

  • Excellent Communication Skills

  • Ability To Work Independently

  • Previous Customer Service Experience

  • Ability To Multi-Task And Prioritize Tasks

  • Strong Problem-Solving Skills

  • Knowledgeable Of Warby Parker Products And Services

  • Proficiency In Customer Service Software

  • Ability To Stay Organized And Maintain Accurate Records

Required Skills

  • Communication

  • Product knowledge

  • Conflict Resolution

  • Listening

  • Collaboration

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Politeness

  • Conflict Negotiation

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Experience Advisor in Los Angeles, CA, USA is between $37,000 and $51,000 per year. This range is based on experience, qualifications, and other factors.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeMay 22nd, 2025
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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