Warby Parker

Customer Experience Advisor

Warby Parker

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We’re looking for a passionate, customer-focused individual to join our team as a Customer Experience Advisor at Warby Parker! In this role, you’ll be responsible for delivering a personalized, high-touch experience for our customers. Your dedication to helping customers find the perfect Warby Parker glasses and providing an outstanding customer experience is what sets you apart from the rest.To be successful in this role, you should be a people person with excellent communication skills and a passion for helping others. Additionally, you should be detail-oriented, have a knack for problem-solving, and the ability to think on your feet. Above all, your enthusiasm for the Warby Parker brand, our mission, and our products should be evident in everything you do. If this sounds like you, we’d love to hear from you!

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Knowledge Of Warby Parker Products And Services

  • Excellent Communication Skills

  • Excellent Organizational Skills

  • Strong Customer Service Orientation

  • Ability To Work Both Independently And Collaboratively

  • Excellent Problem Solving And Decision Making Abilities

  • Experience Working With Microsoft Office Suite

  • Experience With Customer Service Software

Required Skills
  • Quality Assurance

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Conflict Resolution

  • Listening

  • Emotional intelligence

  • Empathy

  • Patience

  • Problem-Solving

  • Adaptability

  • Professionalism

  • Interpersonal

  • Technical Knowledge

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Organizational

Compensation

According to JobzMall, the average salary range for a Customer Experience Advisor in Charlotte, NC, USA is between $30,000 and $50,000 per year. This salary range is dependent on a variety of factors, including the employer, experience, and other qualifications.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeSeptember 18th, 2025
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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