Welcome to Warby Parker - a company that believes in making eyewear accessible and affordable for all. We are currently seeking a highly motivated and experienced Assistant Store Manager to join our growing team. As an Assistant Store Manager, you will play a crucial role in ensuring the success of our retail store by providing exceptional customer service, managing daily operations, and supporting our team of passionate and dedicated employees. If you have a strong retail background, excellent communication skills, and a passion for creating a positive and inclusive shopping experience, we want to hear from you. Join us and be a part of our mission to change the way people see the world, one pair of glasses at a time.
- Provide exceptional customer service to all Warby Parker customers, ensuring a positive and inclusive shopping experience.
- Oversee and manage daily store operations, including opening and closing procedures, inventory management, and cash handling.
- Support and assist the Store Manager in achieving sales goals and driving overall store success.
- Train, coach, and develop a team of retail associates to provide top-notch customer service and product knowledge.
- Ensure all store policies and procedures are being followed and maintained.
- Monitor and analyze sales and customer data to identify areas for improvement and develop strategies to increase store performance.
- Maintain a clean, organized, and visually appealing store environment for customers.
- Act as a brand ambassador for Warby Parker, promoting our mission and values to customers and employees.
- Collaborate with the Store Manager to create and execute marketing and promotional initiatives to drive foot traffic and increase sales.
- Assist with recruiting, hiring, and onboarding new team members.
- Handle customer inquiries and complaints in a professional and timely manner.
- Be knowledgeable about all Warby Parker products and able to effectively communicate product features and benefits to customers.
- Adhere to all company policies and procedures, including safety and security protocols.
- Continuously seek opportunities for personal and professional growth within the company.
- Maintain a positive and inclusive work environment for all employees.
Previous Retail Management Experience: A Minimum Of 2-3 Years Of Experience In A Retail Management Role, Preferably In The Fashion Or Eyewear Industry.
Strong Leadership Skills: Ability To Effectively Manage A Team And Lead By Example, With The Ability To Delegate Tasks, Provide Guidance, And Motivate Employees.
Excellent Communication Skills: Must Be Able To Communicate Clearly And Effectively With Both Customers And Employees, As Well As With Upper Management.
Organizational Skills: A Proven Track Record Of Effectively Managing Store Operations, Including Inventory Management, Scheduling, And Budgeting.
Passion For The Brand: A Genuine Interest In The Warby Parker Brand And A Strong Understanding Of Its Mission And Values. Being An Advocate For The Brand And Its Products Is Crucial In This Role.
Inventory Management
Communication
Time Management
Product knowledge
Budget management
Leadership
customer service
Team Building
Visual merchandising
staff training
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Store Manager in Denver, CO, USA is $38,000 - $52,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities.
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Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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