Warby Parker

Assistant Store Manager

Warby Parker

Denver, CO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Warby Parker - a company that believes in making eyewear accessible and affordable for all. We are currently seeking a highly motivated and experienced Assistant Store Manager to join our growing team. As an Assistant Store Manager, you will play a crucial role in ensuring the success of our retail store by providing exceptional customer service, managing daily operations, and supporting our team of passionate and dedicated employees. If you have a strong retail background, excellent communication skills, and a passion for creating a positive and inclusive shopping experience, we want to hear from you. Join us and be a part of our mission to change the way people see the world, one pair of glasses at a time.

  1. Provide exceptional customer service to all Warby Parker customers, ensuring a positive and inclusive shopping experience.
  2. Oversee and manage daily store operations, including opening and closing procedures, inventory management, and cash handling.
  3. Support and assist the Store Manager in achieving sales goals and driving overall store success.
  4. Train, coach, and develop a team of retail associates to provide top-notch customer service and product knowledge.
  5. Ensure all store policies and procedures are being followed and maintained.
  6. Monitor and analyze sales and customer data to identify areas for improvement and develop strategies to increase store performance.
  7. Maintain a clean, organized, and visually appealing store environment for customers.
  8. Act as a brand ambassador for Warby Parker, promoting our mission and values to customers and employees.
  9. Collaborate with the Store Manager to create and execute marketing and promotional initiatives to drive foot traffic and increase sales.
  10. Assist with recruiting, hiring, and onboarding new team members.
  11. Handle customer inquiries and complaints in a professional and timely manner.
  12. Be knowledgeable about all Warby Parker products and able to effectively communicate product features and benefits to customers.
  13. Adhere to all company policies and procedures, including safety and security protocols.
  14. Continuously seek opportunities for personal and professional growth within the company.
  15. Maintain a positive and inclusive work environment for all employees.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Previous Retail Management Experience: A Minimum Of 2-3 Years Of Experience In A Retail Management Role, Preferably In The Fashion Or Eyewear Industry.

  • Strong Leadership Skills: Ability To Effectively Manage A Team And Lead By Example, With The Ability To Delegate Tasks, Provide Guidance, And Motivate Employees.

  • Excellent Communication Skills: Must Be Able To Communicate Clearly And Effectively With Both Customers And Employees, As Well As With Upper Management.

  • Organizational Skills: A Proven Track Record Of Effectively Managing Store Operations, Including Inventory Management, Scheduling, And Budgeting.

  • Passion For The Brand: A Genuine Interest In The Warby Parker Brand And A Strong Understanding Of Its Mission And Values. Being An Advocate For The Brand And Its Products Is Crucial In This Role.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Budget management

  • Leadership

  • customer service

  • Team Building

  • Visual merchandising

  • staff training

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Assistant Store Manager in Denver, CO, USA is $38,000 - $52,000 per year. However, this can vary depending on factors such as the specific company, experience level, and job responsibilities.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 17th, 2024
Apply BeforeSeptember 18th, 2025
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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