Walmart

Software Engineer - Production Support

Walmart

Bentonville, AR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a problem-solver with a passion for technology? Do you thrive in fast-paced environments and have a strong attention to detail? Walmart is seeking a highly motivated and experienced Software Engineer to join our Production Support team. In this role, you will be responsible for ensuring the stability and functionality of our software systems, working closely with cross-functional teams to troubleshoot and resolve technical issues. If you have a proven track record of supporting complex software systems and a desire to continuously learn and improve, we want to hear from you! Join our team and help us deliver exceptional experiences for our customers.

  1. Troubleshoot and resolve technical issues in a timely and efficient manner.
  2. Collaborate with cross-functional teams to ensure the stability and functionality of software systems.
  3. Continuously monitor and improve the performance of software systems.
  4. Develop and implement solutions to enhance the user experience.
  5. Stay up-to-date with emerging technologies and industry trends to make recommendations for improvement.
  6. Conduct thorough testing and debugging of software systems.
  7. Document and communicate technical issues and resolutions to relevant parties.
  8. Provide technical support and guidance to team members and other departments.
  9. Identify and propose solutions to streamline processes and increase efficiency.
  10. Participate in code reviews to ensure high quality and maintainable code.
  11. Contribute to the development and maintenance of technical documentation.
  12. Proactively identify potential issues and suggest preventative measures.
  13. Collaborate with third-party vendors to resolve technical issues.
  14. Adhere to company coding and security standards.
  15. Participate in on-call rotations to provide 24/7 support for critical issues.
Where is this job?
This job is located at Bentonville, AR, USA
Job Qualifications
  • Extensive Programming Experience: A Candidate For A Software Engineer - Production Support Role At Walmart Should Have A Strong Background In Programming And Be Proficient In Multiple Programming Languages Such As Java, Python, And C++.

  • Knowledge Of Software Development Methodologies: The Ideal Candidate Should Have A Deep Understanding Of Software Development Methodologies Such As Agile And Devops, As Well As Experience In Implementing Them In A Production Support Environment.

  • Problem-Solving Skills: As A Production Support Engineer At Walmart, The Candidate Will Be Responsible For Troubleshooting And Resolving Complex Technical Issues. Therefore, Strong Problem-Solving Skills And The Ability To Think Critically Are Essential For This Role.

  • Experience With Cloud Technologies: Walmart Operates At A Massive Scale, And It's Crucial For A Production Support Engineer To Have Experience With Cloud Technologies Such As Aws, Azure, Or Gcp To Support The Company's Cloud-Based Applications.

  • Excellent Communication Skills: A Production Support Engineer At Walmart Will Work Closely With Cross-Functional Teams, Including Developers, Project Managers, And Business Stakeholders. Therefore, Strong Communication Skills And The Ability To Collaborate Effectively Are Essential For Success In This Role.

Required Skills
  • Change Management

  • Troubleshooting

  • Debugging

  • DevOps

  • Scripting

  • Database

  • Incident Management

  • Automation

  • Root Cause Analysis

  • Agile methodologies

  • Monitoring

  • System Administration

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Software Engineer - Production Support in Bentonville, AR, USA is $75,000-$100,000 per year. However, this can vary depending on factors such as the company, years of experience, and specific job responsibilities.

Additional Information
Walmart is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 22nd, 2024
Apply BeforeSeptember 18th, 2025
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About Walmart

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, headquartered in Bentonville, Arkansas. The company was founded by Sam Walton in 1962 and incorporated on October 31, 1969.

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