Walmart

Online Order Filling & Delivery Associate

Walmart

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Attention all online shopping enthusiasts! Are you a self-motivated individual with a passion for providing exceptional customer service? Look no further, because Walmart is seeking an Online Order Filling & Delivery Associate to join our team! In this role, you will be responsible for accurately filling and delivering online orders to our valued customers. To excel in this position, you must have excellent communication skills, a strong attention to detail, and the ability to work efficiently in a fast-paced environment. If you thrive in a team-oriented setting and are dedicated to delivering an outstanding shopping experience, we want to hear from you!

  1. Accurately fulfill online orders: The primary responsibility of the Online Order Filling & Delivery Associate is to accurately fulfill online orders placed by customers. This includes picking and packing items, ensuring the correct items and quantities are selected, and preparing them for delivery.
  2. Provide exceptional customer service: The Online Order Filling & Delivery Associate is responsible for providing exceptional customer service to all online shoppers. This includes handling customer inquiries and concerns in a timely and professional manner.
  3. Maintain a high level of accuracy: It is crucial for the associate to maintain a high level of accuracy while fulfilling orders to ensure that customers receive the correct items in a timely manner.
  4. Communicate effectively: The associate must have excellent communication skills to effectively communicate with customers, as well as with other team members and supervisors.
  5. Work efficiently in a fast-paced environment: As online orders can come in quickly, the associate must be able to work efficiently in a fast-paced environment to meet the demands of the job.
  6. Attention to detail: The associate must have a strong attention to detail to ensure that all orders are fulfilled accurately and to the customer's satisfaction.
  7. Collaborate with team members: The Online Order Filling & Delivery Associate will work closely with other team members to ensure that all orders are fulfilled and delivered on time. This requires strong teamwork and collaboration skills.
  8. Maintain a clean and organized work area: It is the responsibility of the associate to maintain a clean and organized work area to ensure a safe and efficient working environment.
  9. Follow safety protocols: The associate must follow all safety protocols and procedures to ensure the safety of both themselves and their colleagues.
  10. Uphold company policies and standards: The associate is expected to uphold all company policies and standards, including those related to customer service, accuracy, and efficiency.
  11. Continuously improve processes: The associate should be open to learning and continuously strive to improve processes and procedures to increase efficiency and provide a better shopping experience for customers
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Experience In Online Order Fulfillment: The Ideal Candidate Should Have Prior Experience In Fulfilling Online Orders And Managing Inventory In A Retail Or E-Commerce Environment.

  • Strong Communication Skills: As An Online Order Filling And Delivery Associate, The Candidate Will Be Responsible For Communicating With Customers Regarding Their Orders And Providing Updates On Delivery Status. Therefore, Excellent Communication Skills Are Essential For This Role.

  • Ability To Work In A Fast-Paced Environment: The Candidate Should Be Able To Work Efficiently And Accurately In A Fast-Paced Environment, As Online Orders Need To Be Fulfilled Within A Specific Time Frame.

  • Proficiency With Technology: A Strong Understanding Of Technology And The Ability To Navigate Online Order Management Systems Is Crucial For This Role.

  • Physical Stamina: This Job Involves A Significant Amount Of Physical Activity, Such As Lifting And Moving Packages, So The Candidate Must Be Physically Fit And Able To Handle The Demands Of The Job.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Order Processing

  • Teamwork

  • Route planning

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Online Order Filling & Delivery Associate in Charlotte, NC, USA is between $25,000 and $35,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry. Some companies may also offer additional benefits or bonuses. It is best to research the specific job posting or company for a more accurate salary range.

Additional Information
Walmart is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Walmart

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, headquartered in Bentonville, Arkansas. The company was founded by Sam Walton in 1962 and incorporated on October 31, 1969.

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