Walgreens

Shift Lead

Walgreens

Grand Rapids, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a motivated and customer-focused individual looking for a leadership role in a fast-paced environment? Look no further! Walgreens is seeking a driven and experienced Shift Lead to join our team and help us deliver exceptional service to our customers. As a Shift Lead, you will be responsible for managing and supporting our team members, ensuring efficient operations, and providing excellent customer service. If you have previous retail or leadership experience, strong communication skills, and a passion for helping others, we want to hear from you! Join us in making a positive impact on our community and advancing your career at Walgreens.

  1. Manage and support team members: The Shift Lead will be responsible for overseeing and guiding team members to ensure a productive and efficient work environment. This includes providing training, coaching, and recognition to team members.
  2. Ensure efficient operations: The Shift Lead will be responsible for ensuring that daily operations run smoothly and efficiently. This includes monitoring inventory levels, managing cash flow, and overseeing the opening and closing procedures.
  3. Provide exceptional customer service: The Shift Lead will be expected to deliver exceptional customer service by understanding and meeting the needs of customers. This may include addressing customer complaints, providing solutions, and maintaining a positive and welcoming atmosphere in the store.
  4. Demonstrate leadership: As a Shift Lead, you will be a role model for team members and will be expected to demonstrate strong leadership skills. This may include making difficult decisions, handling conflicts, and motivating team members to achieve their goals.
  5. Utilize communication skills: Strong communication skills are essential for this role as the Shift Lead will be responsible for effectively communicating with team members, customers, and upper management. This may include delegating tasks, providing feedback, and relaying important information.
  6. Prioritize tasks and manage time effectively: The Shift Lead will be responsible for managing their time and prioritizing tasks to ensure that all responsibilities are completed in a timely manner. This includes identifying and addressing any issues that may arise during the shift.
  7. Uphold company policies and procedures: It is the responsibility of the Shift Lead to ensure that all team members are following company policies and procedures. This may involve conducting regular audits and providing corrective action when necessary.
  8. Collaborate with upper management: The Shift Lead will work closely with upper management to ensure that store goals and objectives are met. This may include providing input on store operations, participating in meetings, and implementing new initiatives.
  9. Maintain a safe and clean work environment: The Shift Lead will be responsible for maintaining a safe and clean work environment for customers and team members. This
Where is this job?
This job is located at Grand Rapids, MI, USA
Job Qualifications
  • Previous Retail Management Experience: A Shift Lead At Walgreens Should Have Prior Experience In A Management Role, Preferably In A Retail Setting. This Demonstrates The Ability To Lead A Team And Handle Various Tasks Simultaneously.

  • Strong Communication Skills: As A Shift Lead, It Is Crucial To Effectively Communicate With Team Members, Customers, And Upper Management. This Includes Clear Verbal And Written Communication, Active Listening, And The Ability To Provide Constructive Feedback.

  • Knowledge Of Walgreens Policies And Procedures: It Is Important For A Shift Lead To Have A Thorough Understanding Of Walgreens' Policies And Procedures. This Includes Knowledge Of Inventory Management, Cash Handling, And Customer Service Protocols.

  • Ability To Handle Multiple Tasks And Prioritize: A Shift Lead Must Be Able To Handle Multiple Tasks At Once And Prioritize Accordingly. This Requires Strong Organizational Skills And The Ability To Work Efficiently In A Fast-Paced Environment.

  • Leadership Skills: As A Shift Lead, You Will Be Responsible For Leading And Motivating A Team. This Requires Strong Leadership Skills, Such As The Ability To Delegate Tasks, Provide Direction, And Resolve Conflicts. A Shift Lead Should Also Be Able To Lead By Example And Maintain A Positive Attitude.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Cash Handling

  • Team Leadership

  • Problem-Solving

  • sales expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Lead in Grand Rapids, MI, USA is between $24,000 and $33,000 per year. However, this can vary based on factors such as the specific company, years of experience, and level of responsibility. Some companies may offer higher salaries or additional benefits for Shift Leads with more experience or in specialized industries. It is also important to consider the cost of living in Grand Rapids when evaluating salary ranges.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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