Shift Lead

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced environment and enjoy working with a diverse team? If so, Walgreens is looking for a Shift Lead to join our team! As a Shift Lead, you will play a crucial role in ensuring the success of our store by providing exceptional customer service, managing daily operations, and leading and developing team members. We are seeking individuals who are driven, organized, and have strong communication skills. If you are ready to take on a leadership role in a dynamic and rewarding environment, we encourage you to apply now!

1. Provide exceptional customer service: The Shift Lead will be responsible for ensuring that customers have a positive experience in the store by addressing their needs, resolving any issues, and providing helpful and friendly service.
2. Manage daily operations: The Shift Lead will oversee the day-to-day operations of the store, including opening and closing procedures, managing inventory, and ensuring cleanliness and organization.
3. Lead and develop team members: The Shift Lead will be responsible for training and coaching team members to ensure they are equipped with the necessary skills to provide excellent customer service and meet sales goals.
4. Create a positive work environment: The Shift Lead will foster a positive and inclusive work environment by promoting teamwork, communication, and mutual respect among team members.
5. Set and achieve sales goals: The Shift Lead will work with the store manager to set sales targets and develop strategies to achieve them. They will also monitor and track progress towards these goals.
6. Handle customer complaints and escalations: The Shift Lead will be responsible for handling any customer complaints or issues that arise, ensuring they are resolved in a timely and satisfactory manner.
7. Ensure compliance with company policies and procedures: The Shift Lead will ensure that all team members are following company policies and procedures to maintain a safe and efficient working environment.
8. Collaborate with other leaders: The Shift Lead will work closely with other store leaders to share ideas, provide support, and ensure consistency across all shifts.
9. Stay up-to-date with product knowledge: The Shift Lead will be knowledgeable about all products and services offered by Walgreens in order to assist customers and promote sales.
10. Take on additional responsibilities as needed: The Shift Lead may be required to take on additional responsibilities to support the store, such as scheduling, ordering supplies, or managing cashiers.

According to JobzMall, the average salary range for a Shift Lead in Knoxville, TN, USA is between $25,000 - $40,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Some Shift Leads may also receive additional benefits such as bonuses, overtime pay, and health insurance.

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.