Shift Lead

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced environment and enjoy developing and motivating a team? If so, we have an exciting opportunity for you as a Shift Lead at Walgreens! As a Shift Lead, you will be responsible for overseeing the daily operations of our store and ensuring exceptional customer experiences. We are looking for someone who is reliable, organized, and has excellent communication skills. If you are ready to take your career to the next level and be part of a dynamic team, we encourage you to apply!

1. Oversee the daily operations of the store, including opening and closing procedures and cash handling.
2. Ensure that all customer interactions are handled with the highest level of professionalism and provide exceptional customer service.
3. Develop and motivate a team of employees to meet and exceed performance expectations.
4. Train and coach employees on company policies, procedures, and customer service standards.
5. Monitor and maintain inventory levels to ensure product availability and proper merchandising.
6. Handle customer complaints and resolve issues in a timely and satisfactory manner.
7. Collaborate with management to develop and implement strategies to improve store performance.
8. Maintain a clean and organized store environment, adhering to all safety and cleanliness guidelines.
9. Communicate effectively with team members and management to ensure smooth operations and a positive work environment.
10. Act as a role model for team members by exhibiting a strong work ethic, positive attitude, and excellent customer service skills.
11. Monitor employee performance and provide feedback, recognition, and corrective action when necessary.
12. Ensure compliance with all company policies and procedures, as well as local, state, and federal laws.
13. Assist with scheduling, timekeeping, and payroll tasks.
14. Collaborate with other Shift Leads and management to ensure consistency and efficiency across all shifts.
15. Continuously seek opportunities for personal and professional development to enhance leadership skills.

According to JobzMall, the average salary range for a Shift Lead in Phoenix, AZ, USA is approximately $10-$16 per hour, with an average hourly wage of $13. The actual salary may vary depending on factors such as experience, job duties, and the specific company or industry.

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.