Walgreens

Service Desk Coordinator

Walgreens

Deerfield, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced and enthusiastic Service Desk Coordinator looking to join a leading pharmacy and healthcare provider? Walgreens is seeking a passionate and motivated individual to join our team and provide exceptional customer service to our customers.In this role, you will be responsible for managing the daily operations of the service desk and providing excellent customer service to all of our customers. The successful candidate must have strong organizational and interpersonal skills, as well as a demonstrated ability to work well independently and as part of a team. They must also be comfortable working in a fast-paced environment, and have a commitment to excellence.If you have a strong customer service background and are eager to join a growing team, we'd love to hear from you!

Where is this job?
This job is located at Deerfield, IL, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Customer Service Principles And Practices

  • Knowledge Of Call Center Technology And Telephony Systems

  • Good Problem-Solving And Analytical Skills

  • Proficiency In Ms Office (Word

  • Excel

  • Outlook)

  • Experience With Crm Software

  • Ability To Work Under Pressure

  • Excellent Organizational And Time Management Skills

Required Skills
  • Documentation

  • Data Entry

  • Inventory Management

  • Training

  • Networking

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Scheduling

  • Multitasking

  • customer service

  • Problem-Solving

  • Logging Calls

  • Escalating Issues

Soft Skills
  • Communication

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Attention to detail

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Service Desk Coordinator in Deerfield, IL, USA is between $31,732 and $51,813 per year. The salary range will depend on the specific job duties, experience, education, and other qualifications of the individual.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeJuly 20th, 2025
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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