Pharmacy Operations Manager

Welcome to Walgreens, where our mission is to help people live healthier and happier lives. We are currently seeking a dedicated and experienced Pharmacy Operations Manager to join our team and contribute to our mission. As the Pharmacy Operations Manager, you will play a crucial role in ensuring the smooth and efficient operation of our pharmacy department. We are looking for a detail-oriented, organized, and customer-focused individual who is passionate about providing high-quality care to our patients. If you are ready to make a positive impact on the healthcare industry, then we invite you to apply for this exciting opportunity.

1. Oversee the daily operations of the pharmacy department and ensure all tasks are completed accurately and efficiently.
2. Maintain a high level of customer service by addressing patient inquiries, concerns, and complaints in a timely and professional manner.
3. Monitor and maintain inventory levels, ensuring adequate supply of medications and supplies for patients.
4. Train and supervise pharmacy staff to ensure they are knowledgeable about Walgreens policies and procedures, as well as state and federal regulations.
5. Collaborate with pharmacists to develop and implement processes to improve workflow and increase efficiency.
6. Monitor pharmacy performance metrics and identify areas for improvement, making recommendations to management as needed.
7. Ensure compliance with all state and federal regulations related to pharmacy operations, including HIPAA and controlled substance laws.
8. Oversee the proper handling and storage of medications, including monitoring expiration dates and proper disposal of expired medications.
9. Participate in staff scheduling and manage employee time-off requests to ensure adequate coverage and efficient use of resources.
10. Stay updated on industry trends and best practices in pharmacy operations, implementing changes and improvements as needed to maintain a competitive edge.
11. Maintain accurate records and documentation of all pharmacy activities, including patient records, prescription logs, and inventory reports.
12. Work closely with other departments, such as billing and insurance, to ensure seamless coordination of services for patients.
13. Represent the pharmacy department in meetings and communicate effectively with other departments and management to address any issues or concerns.
14. Foster a positive and collaborative work environment that promotes teamwork and a strong customer service culture.
15. Adhere to all company policies, procedures, and ethical standards.

According to JobzMall, the average salary range for a Pharmacy Operations Manager in Cleveland, OH, USA is $89,000-$125,000 per year. This range can vary depending on factors such as years of experience, level of education, and specific job responsibilities.

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.