Pharmacy Operations Manager
The Pharmacy Operations Manager at Walgreens is a key leader in our pharmacy team who will be responsible for providing strategic guidance and operational support to ensure exceptional customer service and efficient pharmacy operations. We are looking for an experienced professional with excellent communication and organizational skills to join our team. The successful candidate must have a Bachelor’s degree in pharmacy, healthcare administration, or related field and at least five years of experience managing a pharmacy or medical office. We are also looking for an individual who has a strong knowledge of pharmacy operations, health insurance, and state and federal regulations.This is an excellent opportunity to join a leading pharmacy provider and manage our operations and customer service with your expertise. We are looking for a Pharmacy Operations Manager who is passionate about delivering exceptional customer service and has a great attention to detail.
Responsibilities:
- Develop and implement strategies to optimize pharmacy operations, ensuring customer satisfaction and operational efficiency.
- Manage pharmacy staff, including hiring, training, and performance evaluations.
- Ensure compliance with all relevant laws, regulations, and standards.
- Monitor pharmacy operations, identifying areas of improvement and developing plans to address them.
- Analyze and interpret data to inform decisions and improve operations.
- Manage and maintain pharmacy budgets and inventory levels.
- Collaborate with other departments to develop and execute plans to support overall pharmacy goals.
- Monitor and report on customer service issues and develop solutions to address them.
- Review and respond to customer feedback, making necessary changes to improve customer service.
- Serve as a liaison between the pharmacy and other departments and external vendors.
Knowledge Of Pharmacy Operations
Excellent Interpersonal And Communication Skills
Strong Leadership Skills
Knowledge Of Walgreens' Policies And Procedures
Ability To Manage Multiple Competing Priorities
Effective Problem-Solving And Decision Making Skills
Proficient With Computer Systems And Software
Working Knowledge Of Federal And State Regulations Governing Pharmacy Operations
Budgeting
Quality Assurance
Project Management
Inventory Management
Time Management
Problem Solving
Leadership
customer service
Merchandising
Compliance
Loss prevention
staff training
Cost control
Regulatory Knowledge
Sales Promotion
Communication
Leadership
Time management
Interpersonal Skills
self-motivation
flexibility
Critical thinking
Creative Thinking
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Pharmacy Operations Manager in St. Petersburg, FL, USA is between $70,000 and $90,000 per year. This figure may vary depending on the company, the individual's experience and qualifications, and the local job market.
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Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.
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