Pharmacy Customer Service Associate

Welcome to Walgreens, where we are committed to providing exceptional customer service to our valued customers. We are currently seeking a highly motivated and friendly individual to join our team as a Pharmacy Customer Service Associate. In this role, you will have the opportunity to interact with customers, assist with their pharmacy needs, and contribute to the overall success of our pharmacy department. As a Pharmacy Customer Service Associate, you will play a vital role in maintaining our reputation for outstanding customer service. We are looking for candidates who are detail-oriented, possess excellent communication skills, and have a passion for helping others. If you are a team player who is dedicated to providing the best possible experience for our customers, then we want you on our team!

1. Greet and welcome customers to Walgreens in a warm and friendly manner.
2. Provide exceptional customer service by assisting customers with their pharmacy needs.
3. Answer customer inquiries and provide information about products and services.
4. Process and fill prescriptions accurately and efficiently.
5. Maintain a clean and organized work area in the pharmacy department.
6. Collaborate with pharmacy team members to ensure timely and accurate completion of tasks.
7. Demonstrate a thorough understanding of Walgreens policies and procedures.
8. Handle customer complaints and resolve issues in a professional and courteous manner.
9. Use effective communication skills to build strong relationships with customers.
10. Stay up-to-date with product knowledge and new developments in the pharmacy industry.
11. Adhere to privacy and confidentiality policies when handling customer information.
12. Complete administrative tasks such as data entry and inventory management.
13. Follow safety protocols and maintain a safe working environment for customers and colleagues.
14. Assist with training new employees and provide support to other team members as needed.
15. Continuously strive to improve customer satisfaction and contribute to the success of the pharmacy department.

According to JobzMall, the average salary range for a Pharmacy Customer Service Associate in East Naples, Naples, FL, USA is $12-$17 per hour.

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.