Walgreens

Pharmacy Customer Service Associate

Walgreens

Anchorage, AK, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic Pharmacy Customer Service Associate to join our team at Walgreens! As a Pharmacy Customer Service Associate, you will be responsible for providing excellent customer service to our pharmacy patients. You will be the face and voice of our organization, responsible for greeting customers, answering their questions, and responding to inquiries. To be successful in this role, you must possess outstanding interpersonal and communication skills, have a passion for helping others, and be able to work in a fast-paced environment. The ideal candidate should also have a minimum of 1 year of experience in customer service or patient care, and be comfortable working with computers and technology. If you are passionate about helping others and providing excellent customer service, we would love to hear from you!

Responsibilities:

  1. Greet customers and provide excellent customer service.
  2. Answer questions and respond to inquiries from customers.
  3. Maintain up-to-date knowledge of pharmacy services, products, and pricing.
  4. Assist customers in locating products and making informed decisions.
  5. Assist pharmacists in filling prescriptions and completing orders.
  6. Process customer transactions and payments in a timely and accurate manner.
  7. Ensure compliance with all applicable laws, regulations, and policies.
  8. Maintain a clean and organized work area.
  9. Resolve customer complaints and concerns professionally.
  10. Assist with other tasks and duties as needed.
Where is this job?
This job is located at Anchorage, AK, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Excellent Communication And Interpersonal Skills

  • Knowledge Of Customer Service Principles And Practices

  • Knowledge Of Hipaa Regulations

  • Knowledge Of Walgreens Products And Services

  • Ability To Multi-Task And Work In A Fast-Paced Environment

  • Ability To Operate A Computer And Other Basic Office Equipment

  • Ability To Handle Stressful Situations

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Problem Solving

  • Organizational Skills

  • customer service

  • Quality Control

  • Cash Handling

  • Order Processing

  • Pharmaceutical Knowledge

  • Insurance Verification

  • Prescription Filling

  • Patient Assistance

  • Pharmacy Regulations

  • Medication Refills

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Customer Service Associate in Anchorage, AK, USA is $28,000 - $35,000 per year.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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