Pharmacy Customer Service Associate

We are looking for a Pharmacy Customer Service Associate to join the team at Walgreens! The ideal candidate must have a passion for customer service and a strong attention to detail. Our customer service associates are problem solvers who provide a pleasant and efficient customer experience while handling all pharmacy related matters. The ideal candidate must possess excellent interpersonal and communication skills as well as the ability to stay organized and multitask. If you are an enthusiastic professional looking to work in a customer-oriented environment, we want to hear from you!

Responsibilities:

1. Greet customers in a friendly and professional manner.
2. Answer customer inquiries regarding products, services, and prescriptions.
3. Assist customers with pharmacy-related matters.
4. Address customer complaints in a timely and effective manner.
5. Ensure accuracy of customer orders and prescriptions.
6. Assist customers with payment options and discounts.
7. Process insurance claims and refunds.
8. Maintain up-to-date knowledge of products and services.
9. Follow company policies and procedures.
10. Stay organized and multitask in a fast-paced environment.

According to JobzMall, the average salary range for a Pharmacy Customer Service Associate in Baltimore, MD, USA is $24,000 to $37,000 per year. This range can vary depending on the employer and the experience and qualifications of the individual.

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.