Pharmacy Customer Service Associate

At Walgreens, we are looking for enthusiastic and customer-focused individuals to join our team as Pharmacy Customer Service Associates. As a Pharmacy Customer Service Associate, you will play a crucial role in ensuring the satisfaction of our customers by providing excellent service and support at our pharmacy. You will have the opportunity to work in a dynamic and fast-paced environment, interacting with a diverse group of customers and healthcare professionals. We are seeking candidates who are passionate about helping others, have strong communication skills, and possess a strong attention to detail. If you are looking for a rewarding career in the healthcare industry, we encourage you to apply for this position.

1. Provide exceptional customer service to all Walgreens pharmacy customers.
2. Assist customers with inquiries, concerns, and requests related to their medication and pharmacy services.
3. Process and fill prescription orders accurately and efficiently.
4. Educate customers on medication usage, potential side effects, and other pertinent information.
5. Maintain a clean and organized pharmacy environment.
6. Collaborate with pharmacy team members to ensure timely and accurate completion of tasks.
7. Communicate effectively with healthcare professionals to resolve any issues or concerns.
8. Adhere to all company policies and procedures, including safety and security protocols.
9. Keep up-to-date with industry developments and changes in pharmacy regulations.
10. Uphold a positive and professional demeanor in all interactions with customers and team members.
11. Assist in inventory management and ordering of medications and supplies.
12. Maintain confidentiality of sensitive customer and company information.
13. Continuously strive to improve customer satisfaction and loyalty.
14. Adhere to all HIPAA regulations and maintain patient privacy.
15. Assist in training and mentoring new pharmacy customer service associates.

According to JobzMall, the average salary range for a Pharmacy Customer Service Associate in Winston-Salem, NC, USA is between $23,000 and $40,000 per year. This can vary depending on factors such as experience, education, and the specific company or pharmacy they work for.

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.