Walgreens

Pharmacy Customer Service Associate

Walgreens

Knoxville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Walgreens, a company dedicated to providing the best customer service and healthcare solutions to our communities. We are currently seeking a motivated and friendly Pharmacy Customer Service Associate to join our team. In this role, you will have the opportunity to assist our valued customers, provide excellent service, and contribute to the success of our pharmacy department. If you have a passion for helping others, excellent communication skills, and a desire to grow in a fast-paced environment, we want to hear from you!

  1. Greet and welcome customers into the store with a friendly and positive attitude.
  2. Assist customers in a timely and efficient manner, addressing any questions or concerns they may have.
  3. Provide exceptional customer service by actively listening to and understanding customers' needs.
  4. Handle and process customer transactions accurately and efficiently.
  5. Maintain a thorough knowledge of the products and services offered in the pharmacy department.
  6. Collaborate with other team members to ensure smooth and efficient operations.
  7. Utilize effective communication skills to interact with customers, colleagues, and healthcare professionals.
  8. Promote and educate customers on the various services and programs offered by Walgreens.
  9. Maintain a clean and organized work environment to uphold the company's standards and image.
  10. Continuously strive to improve customer satisfaction and contribute to the success of the pharmacy department.
  11. Attend training sessions and stay updated on new products, services, and policies.
  12. Adhere to all company policies and procedures, including safety and security protocols.
  13. Proactively identify and resolve any customer issues or complaints.
  14. Complete any additional tasks or duties as assigned by the pharmacy manager.
Where is this job?
This job is located at Knoxville, TN, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Qualification Of A High School Diploma Or Ged Is Required For This Job.

  • Excellent Communication Skills: The Candidate Should Possess Strong Verbal And Written Communication Skills To Interact With Customers And Colleagues Effectively.

  • Knowledge Of Pharmacy Products: A Basic Understanding Of Pharmacy Products And Services Is Essential To Assist Customers With Their Queries And Needs.

  • Customer Service Experience: Previous Experience In A Customer Service Role, Preferably In A Retail Setting, Is Preferred.

  • Computer Proficiency: The Candidate Should Be Comfortable Using Computer Systems And Have Basic Knowledge Of Microsoft Office Applications To Process Orders, Update Customer Information, And Maintain Records.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Cash Handling

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Adaptability

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Customer Service Associate in Knoxville, TN, USA is between $27,000 and $35,000 per year. However, this range can vary depending on factors such as years of experience, education level, and specific job responsibilities. Some employers may also offer additional benefits and bonuses.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2024
Apply BeforeJuly 20th, 2025
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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