Walgreens

Customer Service Associate

Walgreens

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic Customer Service Associate to join the Walgreens team! In this role, you will be an ambassador of our brand, providing excellent customer service to our customers. The ideal candidate for this position has excellent communication skills, a friendly and outgoing personality, and the ability to think quickly and effectively in a fast-paced environment. If you are passionate about providing exceptional service and want to be part of a great team, we would love to hear from you! Required qualifications include: High school diploma or equivalent, 1+ years of customer service experience, strong interpersonal and problem-solving skills, and the ability to work in a fast-paced environment.

Responsibilities:

  1. Greet customers warmly and provide them with excellent customer service.
  2. Answer customer inquiries and provide accurate information about products and services.
  3. Handle customer complaints and resolve any issues quickly and efficiently.
  4. Process customer orders and payments in a timely manner.
  5. Maintain a tidy and organized workspace.
  6. Maintain a positive and friendly attitude with customers and colleagues.
  7. Monitor stock levels and ensure sufficient supplies are available.
  8. Ensure compliance with company policies and procedures.
  9. Assist with the training of new customer service associates.
  10. Monitor customer feedback and suggest improvements in service or products.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Strong Communication Skills

  • Computer Literacy

  • Problem-Solving Skills

  • Multitasking Abilities

  • Punctual

  • Customer-Oriented

  • Friendly

  • Active Listening

Required Skills
  • Documentation

  • Time Management

  • Product knowledge

  • Interpersonal skills

  • Organizational Skills

  • Conflict Resolution

  • Listening

  • Computer proficiency

  • Empathy

  • Patience

  • Answering calls

  • Sales skills

  • Problem-Solving

  • Multi-tasking

  • Phone Etiquette

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Houston, TX, USA is between $28,705 and $41,719 per year. This range is based on salaries reported by current and former employees of various companies in Houston, TX.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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