Walgreens

Customer Service Associate

Walgreens

Ann Arbor, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an exceptional Customer Service Associate to join our team at Walgreens. The ideal candidate must possess strong interpersonal skills and demonstrate a commitment to providing outstanding customer service. The successful candidate will have a passion for problem-solving, take initiative, and be able to work in a fast-paced environment. If you have a positive attitude and are eager to help our customers, we want to hear from you!

Responsibilities:

  1. Provide exceptional customer service to all customers that enter the store, over the phone, or through email.
  2. Demonstrate knowledge of Walgreens products and services to accurately answer customer inquiries and help customers find what they are looking for.
  3. Quickly identify and resolve customer issues to ensure customer satisfaction.
  4. Process customer orders accurately and ensure that they are fulfilled in a timely manner.
  5. Maintain high standards of cleanliness and organization in the store.
  6. Address customer complaints with empathy and understanding.
  7. Participate in store promotions and initiatives to increase sales.
  8. Remain up-to-date on new products and services offered by Walgreens.
  9. Work closely with other team members to ensure the highest level of customer service.
  10. Track customer feedback and provide insights to management to improve customer experience.
Where is this job?
This job is located at Ann Arbor, MI, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational Skills

  • Excellent Problem-Solving Skills

  • Ability To Work Independently And As Part Of A Team

  • Ability To Listen Effectively

  • Familiarity With Walgreens Services And Products

  • Ability To Operate Computer Systems

  • Experience In Handling Customer Inquiries

Required Skills
  • Time Management

  • Product knowledge

  • Interpersonal skills

  • Attention to detail

  • Verbal Communication

  • Conflict Resolution

  • Active listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Flexibility

  • Multi-tasking

  • Telephone Etiquette

  • Computer Literacy

Soft Skills
  • Communication

  • Leadership

  • Stress Management

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Associate in Ann Arbor, MI, USA is $31,140 to $38,000 per year. This range can vary depending on a variety of factors such as the company, experience, and qualifications of the individual.

Additional Information
Walgreens is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Walgreens

Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services.

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