Volvo Group

Student: Volvo Action Service

Volvo Group

Johannesburg, South Africa
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a passionate and driven student looking for an exciting opportunity to gain hands-on experience in the automotive industry? Look no further than Volvo Action Service at Volvo Group! We are seeking a highly motivated student to join our team and assist in providing top-notch roadside assistance to our customers. If you are a quick-thinker, team player, and have a passion for delivering exceptional customer service, we want to hear from you! Join us and be a part of the Volvo Group family while building your skills and knowledge.

  1. Provide top-notch roadside assistance to customers in a timely and efficient manner.
  2. Work collaboratively with team members to ensure smooth and seamless service delivery.
  3. Utilize quick-thinking and problem-solving skills to address customer needs.
  4. Demonstrate exceptional customer service skills when interacting with customers.
  5. Maintain a positive and professional attitude at all times.
  6. Familiarize oneself with Volvo Group products and services to accurately assist customers.
  7. Assist in maintaining accurate records of customer interactions and service requests.
  8. Continuously strive to improve and enhance the customer experience.
  9. Adhere to company guidelines and procedures while carrying out job responsibilities.
  10. Participate in training and development opportunities to enhance skills and knowledge.
  11. Represent the Volvo Group brand and values in all interactions with customers and colleagues.
  12. Take on additional tasks and responsibilities as assigned by the team leader or manager.
  13. Comply with safety regulations and protocols while performing job duties.
  14. Maintain confidentiality and integrity when handling sensitive customer information.
  15. Embrace the opportunity to learn and grow within the automotive industry.
Where is this job?
This job is located at Johannesburg, South Africa
Job Qualifications
  • Strong Academic Background: A Successful Candidate For A Student: Volvo Action Service Job At Volvo Group Should Have A Solid Academic Background, With A Minimum Of A High School Diploma Or Equivalent. A Degree In Automotive Technology, Mechanical Engineering, Or A Related Field Is Preferred.

  • Automotive Knowledge And Skills: The Ideal Candidate Should Have A Strong Understanding Of Automotive Mechanics And Be Able To Troubleshoot And Diagnose Issues With Vehicles. Experience Working On Volvo Vehicles Is Preferred, But Not Required.

  • Excellent Communication Skills: As A Student: Volvo Action Service, You Will Be Interacting With Customers And Colleagues On A Daily Basis. Therefore, Strong Communication Skills, Both Verbal And Written, Are Essential For This Role.

  • Customer Service Orientation: Volvo Group Places A Strong Emphasis On Customer Service, And The Ideal Candidate Should Possess Excellent Customer Service Skills. This Includes Being Able To Handle Difficult Situations With Professionalism And Empathy.

  • Team Player: As Part Of The Volvo Action Service Team, The Candidate Should Be A Team Player Who Can Work Collaboratively With Others To Achieve Common Goals. This Includes Being Open To Feedback, Sharing Knowledge And Skills, And Being Willing To Help Out Where Needed.

Required Skills
  • Research

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Leadership

  • Critical Thinking

  • Teamwork

  • Computer skills

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Student: Volvo Action Service in Johannesburg, South Africa is between R 10,000 and R 15,000 per month. However, this may vary depending on factors such as experience, qualifications, and job responsibilities.

Additional Information
Volvo Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 28th, 2025
Apply BeforeMay 28th, 2025
This job posting is from a verified source. 

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About Volvo Group

Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.

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