PQL VE BLR, UD KAM Support & India focus

Are you passionate about providing exceptional customer support and ensuring the success of our products in the Indian market? Are you a problem-solver with strong communication skills and a drive for continuous improvement? If so, then we have the perfect opportunity for you as a PQL VE BLR, UD KAM Support & India focus at Volvo Group. In this role, you will be responsible for providing technical support to our customers in India and supporting the sales team in achieving their targets. We are looking for a highly motivated individual with a background in engineering and a strong understanding of the Indian market. Join our team and be a part of a global company that is committed to driving innovation and sustainable transport solutions.

1. Provide exceptional customer support to clients in the Indian market.
2. Troubleshoot technical issues and provide timely and effective resolutions.
3. Collaborate with the sales team to support them in achieving their targets.
4. Stay up-to-date with industry trends and changes in the Indian market.
5. Conduct market research and analysis to understand customer needs and preferences.
6. Utilize engineering knowledge to assist in product development and improvement.
7. Communicate effectively with customers, sales team, and internal teams to ensure clear understanding of product capabilities and solutions.
8. Identify areas for improvement in processes and procedures and suggest and implement solutions.
9. Create and maintain documentation for technical support processes and procedures.
10. Develop and maintain strong relationships with clients to ensure customer satisfaction and repeat business.
11. Collaborate with cross-functional teams to address complex customer issues and provide effective solutions.
12. Participate in sales meetings and provide technical expertise to support business development.
13. Provide training and support to colleagues and customers on product features and technical specifications.
14. Monitor and report on customer feedback and satisfaction levels.
15. Continuously strive for improvement in customer satisfaction and retention.

According to JobzMall, the average salary range for a PQL VE BLR, UD KAM Support & India focus in Nandhagudi, Karnataka 562122, India is approximately $45,000 to $60,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.