Parts Advisor - London Heathrow

Welcome to the team at Volvo Group! We are currently seeking a dynamic and motivated Parts Advisor to join our team at London Heathrow. As a Parts Advisor, you will play a crucial role in providing exceptional service and support to our customers by ensuring the timely and accurate supply of parts. You will work closely with our sales and service teams to ensure that our customers' needs are met efficiently and effectively. If you have a passion for the automotive industry and possess strong communication and problem-solving skills, we would love to hear from you. Join us at Volvo Group and be a part of a global company that values teamwork, innovation, and continuous improvement.

1. Provide exceptional customer service to all clients by promptly and accurately supplying parts to meet their needs.
2. Work closely with the sales and service teams to understand customer requirements and provide appropriate solutions.
3. Maintain an up-to-date inventory of parts and ensure timely delivery to customers.
4. Maintain strong relationships with suppliers to ensure the availability of quality parts.
5. Assist in identifying and sourcing new parts to expand our product offerings.
6. Communicate effectively with customers to answer any questions or concerns and provide updates on the status of their orders.
7. Proactively identify and resolve any issues or challenges that may arise in the supply of parts.
8. Keep accurate records of all transactions and maintain organized files for easy retrieval.
9. Act as a brand ambassador for Volvo Group, promoting our values of teamwork, innovation, and continuous improvement.
10. Stay updated on industry trends and new products to provide customers with the most relevant and up-to-date information.
11. Collaborate with colleagues to continuously improve processes and procedures related to parts supply and customer service.
12. Take ownership of any customer complaints or issues and work towards a satisfactory resolution.
13. Adhere to all safety and compliance regulations related to handling and storing parts.
14. Actively participate in training and development opportunities to enhance job knowledge and skills.
15. Maintain a positive attitude and contribute to a positive and inclusive work environment.

According to JobzMall, the average salary range for a Parts Advisor - London Heathrow in Hayes UB3 4QQ, UK is £22,000 to £28,000 per year. However, this can vary depending on the specific company and level of experience. Some higher-end luxury car dealerships may offer higher salaries for this position. It is best to research the specific company and job listing for a more accurate salary range.

Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.