Kaufmännischer Sachbearbeiter (m/w/d) in der Werkstattadministration
Are you a detail-oriented individual with a passion for the automotive industry? Do you possess strong organizational and communication skills? If so, we have an exciting opportunity for you as a Kaufmännischer Sachbearbeiter (m/w/d) in der Werkstattadministration at Volvo Group. As a member of our team, you will play a crucial role in ensuring the smooth operation of our workshop and supporting our service technicians. Join us and become part of a dynamic and innovative company with a global presence.
- Oversee and maintain the workshop administration, including scheduling appointments, managing inventory, and processing invoices.
- Ensure accurate and timely communication with customers, service technicians, and other team members.
- Monitor and track workshop productivity and efficiency, identifying areas for improvement and implementing corrective actions.
- Coordinate with suppliers and vendors to ensure timely delivery of parts and materials.
- Maintain accurate records of all workshop activities, including repairs, maintenance, and customer interactions.
- Collaborate with the service team to develop and implement standard operating procedures and best practices.
- Act as a liaison between the workshop and other departments, such as sales and finance.
- Provide exceptional customer service by promptly addressing any inquiries or concerns.
- Stay updated on industry developments, new products, and services to assist in providing the best possible service to customers.
- Uphold company policies and procedures, ensuring all activities are in compliance with safety and quality standards.
Fachkenntnisse Im Kaufmännischen Bereich: Ein Kaufmännischer Sachbearbeiter Bei Der Volvo Group Sollte Über Fundierte Kenntnisse In Den Bereichen Rechnungswesen, Controlling Und Vertragsmanagement Verfügen.
Erfahrung In Der Werkstattadministration: Da Die Stelle In Der Werkstattadministration Angesiedelt Ist, Ist Erfahrung In Diesem Bereich Unerlässlich. Der/Die Sachbearbeiter/In Sollte Mit Den Abläufen Und Prozessen In Einer Werkstatt Vertraut Sein.
Organisations- Und Kommunikationsfähigkeit: Der/Die Sachbearbeiter/In Muss In Der Lage Sein, Verschiedene Aufgaben Zu Koordinieren Und Mit Verschiedenen Internen Und Externen Ansprechpartnern Zu Kommunizieren.
Technisches Verständnis: Da Die Volvo Group Ein Unternehmen Der Automobilbranche Ist, Ist Ein Grundlegendes Technisches Verständnis Von Vorteil. Der/Die Sachbearbeiter/In Sollte In Der Lage Sein, Technische Dokumentationen Zu Verstehen Und Technische Begriffe Zu Verwenden.
Teamfähigkeit: Die Volvo Group Legt Großen Wert Auf Teamarbeit, Daher Sollte Der/Die Sachbearbeiter/In In Der Lage Sein, Effektiv Im Team Zu Arbeiten Und Konstruktiv Mit Anderen Abteilungen Zusammenzuarbeiten.
Data Entry
Inventory Management
Communication
Time Management
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Administrative support
Invoicing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Kaufmännischer Sachbearbeiter (m/w/d) in der Werkstattadministration in 44579 Castrop-Rauxel-Bladenhorst, Germany is €30,000 to €45,000 per year. However, this can vary depending on factors such as experience, skills, and the specific company or organization.
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Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.
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