Volvo Group

Gerente de Servicios - Mendoza

Volvo Group

M5515, Mendoza Province, Argentina
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As Gerente de Servicios at Volvo Group in Mendoza, you will play a vital role in leading and managing our service operations in the region. We are looking for a dynamic and experienced individual with a strong passion for customer service and a commitment to driving business growth. If you are a results-driven leader with excellent communication and problem-solving skills, and have a strong background in the automotive industry, we want to hear from you. Join our team and be a part of a global company that is dedicated to innovation, sustainability, and customer satisfaction.

  1. Lead and manage the service operations of Volvo Group in Mendoza, ensuring the highest level of customer satisfaction and business growth.
  2. Develop and implement strategies to improve service processes and procedures, with the goal of enhancing efficiency and customer experience.
  3. Monitor and analyze service metrics, identify areas for improvement, and implement corrective actions to ensure targets are met.
  4. Collaborate with cross-functional teams to ensure smooth and effective communication and cooperation within the service department.
  5. Recruit, train, and supervise a team of service professionals, providing guidance and support to ensure high-quality service delivery.
  6. Develop and maintain strong relationships with customers, addressing any concerns promptly and ensuring their ongoing satisfaction.
  7. Stay updated on industry trends and competitors' activities, and make recommendations to enhance the company's service offerings.
  8. Manage service budgets and resources effectively to achieve cost control and meet financial targets.
  9. Ensure compliance with all safety and environmental regulations in the service department.
  10. Represent the company at industry events and conferences, promoting the brand and building new business relationships.
  11. Continuously strive for innovation and improvement in service operations, keeping up-to-date with technological advances and industry best practices.
  12. Uphold the company's values and standards, promoting a positive work environment and fostering a culture of teamwork and excellence.
Where is this job?
This job is located at M5515, Mendoza Province, Argentina
Job Qualifications
  • Bachelor's Degree In Business Administration Or A Related Field

  • At Least 5 Years Of Experience In A Managerial Role, Preferably In The Automotive Industry

  • Strong Knowledge Of Service Operations And Customer Service Principles

  • Excellent Leadership And Communication Skills

  • Proven Track Record Of Successfully Managing And Developing A Team

Required Skills
  • Budgeting

  • Project Management

  • Communication

  • Time Management

  • Team Management

  • Negotiation

  • Leadership

  • customer service

  • Analytical Thinking

  • Problem-Solving

  • Adaptability

  • Technical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Gerente de Servicios - Mendoza in M5515, Mendoza Province, Argentina is between $35,000 to $55,000 USD per year. This may vary depending on the specific company, level of experience, and other factors.

Additional Information
Volvo Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedApril 28th, 2025
Apply BeforeJune 27th, 2025
This job posting is from a verified source. 

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About Volvo Group

Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.

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