Field Service Technician
Are you a hands-on problem solver with a passion for technology and a love for the open road? If so, we have the perfect opportunity for you. Volvo Group is seeking a skilled and dedicated Field Service Technician to join our team. In this role, you will have the chance to work with cutting-edge equipment and provide top-notch service to our valued customers. We are looking for someone with strong communication skills, a knack for troubleshooting, and a strong mechanical aptitude. If you are ready to take on a challenging and rewarding career, we encourage you to apply for this position today.
- Perform routine maintenance and repairs on Volvo Group equipment at customer sites.
- Troubleshoot and diagnose technical issues with Volvo Group equipment.
- Communicate effectively with customers to understand their needs and provide timely solutions.
- Utilize strong mechanical aptitude to efficiently and effectively perform repairs and maintenance.
- Maintain accurate records of service and repairs performed.
- Follow all safety protocols and guidelines while working with equipment and customers.
- Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction.
- Keep up-to-date with the latest technology and advancements in Volvo Group equipment.
- Collaborate with team members to share knowledge and best practices.
- Travel to various customer sites to provide on-site service and support.
- Work independently and manage time effectively to meet service and repair deadlines.
- Maintain a clean and organized work area.
- Continuously strive to improve processes and procedures to enhance service quality and efficiency.
- Represent Volvo Group in a professional and positive manner at all times.
Technical Expertise And Experience: A Field Service Technician At Volvo Group Must Possess Strong Technical Knowledge And Experience In Servicing And Repairing Volvo Trucks And Equipment.
Troubleshooting And Problem-Solving Skills: The Ability To Identify And Resolve Complex Technical Issues Is Crucial For A Field Service Technician At Volvo Group. This Requires Strong Analytical And Problem-Solving Skills.
Communication And Customer Service Skills: Field Service Technicians Must Be Able To Effectively Communicate With Customers And Provide Excellent Customer Service. This Includes Explaining Technical Information In A Clear And Understandable Manner.
Time Management And Organizational Skills: The Ability To Manage Time Effectively And Prioritize Tasks Is Essential For A Field Service Technician. They Must Also Be Able To Keep Accurate Records Of Service And Maintenance Work.
Safety And Compliance Knowledge: As Part Of Their Role, Field Service Technicians Must Ensure That All Work Is Performed In Compliance With Safety Regulations And Company Policies. Therefore, Knowledge Of Safety Procedures And Regulations Is Necessary.
Communication
Time Management
customer service
Preventive Maintenance
Mechanical troubleshooting
Teamwork
Problem-Solving
Vehicle diagnostics
Equipment repair
Technical Knowledge
Safety Procedures
Electrical Systems
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician in Fresno, CA 93725, USA is $46,000 - $69,000 per year. This can vary depending on the specific company, years of experience, and skills of the individual.
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Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.
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