Are you a highly motivated and dynamic individual with a passion for the automotive industry? Do you have experience in sales and customer service? If so, we have an exciting opportunity for you as a Dealerpoint Manager at Volvo Group. As a global leader in commercial vehicles, Volvo Group is committed to providing innovative and sustainable solutions for our customers. We are seeking a driven individual to lead and manage our dealerpoint operations, ensuring the highest level of customer satisfaction and profitability. Join our team and be a part of shaping the future of transportation.
- Develop and implement strategies to drive sales and increase profitability at the dealerpoint.
- Manage and oversee all aspects of the dealerpoint operations, including but not limited to sales, service, and parts departments.
- Monitor and analyze market trends and customer needs to make informed business decisions and improve overall performance.
- Maintain effective relationships with new and existing customers to ensure high levels of customer satisfaction.
- Train and mentor team members to achieve sales targets and provide exceptional customer service.
- Prepare and present reports on dealerpoint performance to upper management.
- Collaborate with other departments within the Volvo Group to ensure a cohesive and efficient operation.
- Develop and maintain relationships with external partners and suppliers to enhance the dealerpoint's capabilities.
- Ensure compliance with company policies, procedures, and standards at all times.
- Stay updated on industry developments and trends to continually improve the dealerpoint's operations and offerings.
- Identify and address any operational issues or challenges that may arise.
- Participate in the recruitment and onboarding of new team members.
- Conduct regular performance evaluations and provide feedback to team members.
- Act as a brand ambassador for Volvo Group and uphold the company's values and image.
- Continuously seek opportunities for growth and improvement within the dealerpoint.
Experience In Automotive Industry: The Ideal Candidate For A Dealerpoint Manager Job At Volvo Group Should Have Prior Experience In The Automotive Industry, Preferably In A Managerial Role. This Will Ensure That They Have A Good Understanding Of The Industry And Its Operations.
Strong Leadership Skills: As A Dealerpoint Manager, The Candidate Will Be Responsible For Overseeing The Operations Of The Dealership And Managing A Team Of Employees. Therefore, Strong Leadership Skills Are Essential For This Role. The Candidate Should Be Able To Motivate And Guide Their Team To Achieve The Company's Goals.
Excellent Communication Skills: The Candidate Should Have Excellent Communication Skills, Both Verbal And Written. They Will Be Required To Communicate With Various Stakeholders, Including Customers, Employees, And Senior Management. Effective Communication Is Crucial For The Smooth Functioning Of The Dealership And Maintaining Good Relationships With Stakeholders.
Business Acumen: A Dealerpoint Manager Should Have A Good Understanding Of Business Operations And Financial Management. They Will Be Responsible For Managing The Dealership's Budget, Analyzing Sales Data, And Making Strategic Decisions To Improve Profitability. Therefore, The Candidate Should Have Strong Business Acumen And Be Able To Make Data-Driven Decisions.
Customer Service Orientation: The Candidate Should Have A Strong Focus On Customer Service And Satisfaction. As The Face Of The Dealership, They Should Be Able To Handle Customer Complaints And Ensure That All Customer Interactions Are Positive. A Customer-Centric Approach Is Crucial For Maintaining A Good Reputation For The Dealership And Retaining Customers.
Financial Analysis
Data Analysis
Communication
Marketing Strategy
Time Management
Negotiation skills
Product knowledge
Inventory Control
customer service
Team Leadership
Sales management
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Dealerpoint Manager in Dunstable, UK is between £30,000 to £45,000 per year. This may vary depending on experience, qualifications, and the specific company's pay scale. Additionally, bonuses and benefits may also be included in the overall compensation package for this role.
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Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.
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