Volvo Group

Alternance BAC+5 Digitalisation des activités Après-Vente H/F

Volvo Group

Lyon, France
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy individual looking for a challenging and dynamic role in the automotive industry? Do you have a passion for digitalization and a keen interest in After-Sales activities? If so, we have the perfect opportunity for you! The Volvo Group is seeking a highly motivated and talented individual to join our team as an Alternance BAC+5 Digitalisation des activités Après-Vente H/F. As part of our team, you will have the opportunity to work on cutting-edge digital projects and contribute to the success of our After-Sales operations. To excel in this role, you should have a strong educational background in digitalization and a passion for the automotive industry. Join us and take the first step towards a rewarding career in digitalization at Volvo Group.

  1. Develop and implement digital strategies for After-Sales activities in alignment with company goals and objectives.
  2. Utilize your technical expertise to identify opportunities for digitalization and automation in After-Sales processes.
  3. Collaborate with various departments to gather requirements and design solutions that enhance the digital capabilities of After-Sales operations.
  4. Stay up-to-date with industry trends and advancements in digitalization and make recommendations for their implementation within the company.
  5. Conduct research and analysis to identify areas for improvement and optimization in the digitalization of After-Sales activities.
  6. Communicate and present digital initiatives and projects to stakeholders, including upper management and cross-functional teams.
  7. Create and maintain project plans, timelines, and budgets for digitalization projects in After-Sales.
  8. Train and support team members on digital tools and processes to ensure successful adoption and implementation.
  9. Identify and address any technical issues or challenges that may arise during the implementation of digital solutions.
  10. Monitor and report on the effectiveness and ROI of digitalization initiatives in After-Sales operations.
  11. Ensure compliance with data privacy and security regulations in all digital initiatives.
  12. Continuously seek ways to improve and optimize digital processes and systems in After-Sales activities.
  13. Collaborate with external partners and vendors to leverage their expertise in implementing digital solutions.
Where is this job?
This job is located at Lyon, France
Job Qualifications
  • Bachelor's Degree In Computer Science, Engineering, Or A Related Field.

  • At Least 3 Years Of Experience In A Similar Role, Preferably In The Automotive Industry.

  • In-Depth Knowledge Of Digitalization And Its Application To After-Sales Activities.

  • Strong Technical Skills And Familiarity With Programming Languages And Software Development.

  • Excellent Communication And Project Management Skills, With The Ability To Work In A Fast-Paced, Team-Oriented Environment.

Required Skills
  • Project Management

  • Web Development

  • Data Analysis

  • Supply Chain Management

  • E-Commerce

  • Digital Marketing

  • customer service

  • Social media management

  • Mobile application development

  • CRM management

  • User Experience (Ux

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Alternance BAC+5 Digitalisation des activités Après-Vente H/F in Lyon, France is between €35,000 and €50,000 per year. This range can vary depending on the specific company, industry, and level of experience.

Additional Information
Volvo Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesFrench
Job PostedApril 28th, 2025
Apply BeforeDecember 1st, 2025
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About Volvo Group

Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.

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