Administratieve receptie inbound
Welcome to Volvo Group - a leading global manufacturer of commercial vehicles, construction equipment, and marine and industrial engines. We are currently seeking a highly motivated and organized individual to join our team as an Administratieve Receptie Inbound. In this role, you will be responsible for providing exceptional administrative and reception support to our team and clients. If you have a passion for customer service and a keen eye for detail, along with excellent communication and organizational skills, we encourage you to apply. Join us at Volvo Group and be a part of our mission to drive prosperity through transport solutions.
- Greet and welcome clients and visitors in a professional and courteous manner.
- Answer and direct incoming calls and emails to the appropriate recipients.
- Maintain a clean and organized reception area.
- Keep track of appointments and schedules for team members.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Handle incoming and outgoing mail and packages.
- Maintain confidentiality and handle sensitive information with discretion.
- Prepare and distribute internal communications and announcements.
- Coordinate and schedule meetings and conference calls.
- Assist in coordinating travel arrangements for team members.
- Ensure that all office supplies are well-stocked and reorder as needed.
- Maintain accurate and up-to-date records of clients and contacts.
- Collaborate with other team members to ensure smooth operations in the office.
- Provide excellent customer service and handle inquiries and complaints in a timely and professional manner.
- Adhere to company policies and procedures at all times.
- Continuously seek opportunities to improve processes and enhance the client experience.
- Stay updated on industry trends and developments to provide relevant information to clients and visitors.
- Complete any other tasks or duties assigned by the supervisor.
Excellent Communication Skills: The Ability To Effectively Communicate With Both Internal And External Stakeholders Is Crucial For An Administrative Reception Inbound Job At Volvo Group. This Includes Strong Verbal And Written Communication Skills, As Well As Active Listening Skills.
Proficiency In Administrative Tasks: The Role Of An Administrative Receptionist Involves Handling Various Administrative Tasks, Such As Answering Phone Calls, Responding To Emails, Scheduling Appointments, And Maintaining Records. Therefore, Proficiency In These Tasks Is A Necessary Qualification For This Job.
Customer Service Orientation: As The First Point Of Contact For Visitors And Customers, An Administrative Receptionist Must Have A Customer Service Orientation. This Includes Being Friendly, Approachable, And Able To Handle Customer Inquiries And Complaints In A Professional Manner.
Organizational And Multitasking Abilities: An Administrative Receptionist At Volvo Group Is Responsible For Managing A High Volume Of Tasks And Requests. Therefore, Strong Organizational And Multitasking Abilities Are Essential To Ensure That All Tasks Are Completed Accurately And In A Timely Manner.
Familiarity With Office Equipment And Software: An Administrative Receptionist Must Be Comfortable Using Basic Office Equipment, Such As Computers, Printers, And Telephone Systems. In Addition, Proficiency In Microsoft Office And Other Relevant Software Is Necessary For Managing Tasks Such As Data Entry And Document Creation.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
customer service
Calendar Management
Computer proficiency
Teamwork
Organization
Problem-Solving
Telephone Etiquette
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Administratieve receptie inbound in 9041 Ghent, Belgium is €25,000 to €35,000 per year. This can vary depending on the specific company, industry, and level of experience. It is recommended to research the specific job market and company to get a more accurate salary estimate.
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Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.
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